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Doctors of Northcote - GP, Medical Clinic in Northcote

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Northcote, Australia

doctorsofnorthcote.com
General practitioner· Mental health clinic· Skin care clinic· Medical Center· Women's health clinic· Travel clinic

Doctors of Northcote - GP, Medical Clinic in Northcote Reviews | Rating 4.5 out of 5 stars (8 reviews)

Doctors of Northcote - GP, Medical Clinic in Northcote is located in Northcote, Australia on 295 High St. Doctors of Northcote - GP, Medical Clinic in Northcote is rated 4.5 out of 5 in the category general practitioner in Australia.

Address

295 High St

Phone

+61 384813600

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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S. Clarke

I can't rate this clinic high enough. My family and I have been coming to Doctors of Northcote for years. Between the 4 of us, we've seen a number of Doctors who have all been very helpful, kind and professional. We've also used the nurse for our kids childhood vaccinations, Isabelle is great! We've found the online booking system to be very easy to use and have had only positive experiences with the lovely admin ladies.

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Sweetelle 21

I agree with pretty much everyone else here. Doctors are supurb but the pricing is very high . I expect to pay more for good doctors but still feel the costs are over the top.

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Kirsten Jackman

Dr Kelly is really fantastic - I couldn’t recommend her and Doctors of Northcote enough - she goes above and beyond for her patients.

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Conrad Glissmann-Gough

Desperately disappointed with the admin at this clinic. I realise they are very busy but with a minor heart issue I expressed how important it was, in advance, that my patient files be handed over to my new clinic when I moved. My historical details and scans are crucial, I tried to stress this. Not only did this take several calls and WEEKS, and the wrong form, but they clearly forgot and then decided to send it via CD that would take many days to arrive. My new doctor kindly took my word for my prescription and chased it up themselves. This has really not helped my recovery at all. How hard can it be to send a patient file via email?? Pleeeaaase work on this.

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elif cetiner

Booked a spirometry test for my 4 year old. On each occasion it was cancelled on the morning of the appointment. Just became so unreliable we gave up. Was told the practice manager would call me and they never did. Really disappointing

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Julia Young

I called to make an appointment for a mental health plan. The receptionist stated to me that I could do a mental health consult over the phone and booked the appointment. (I had preferred in person, but in these times was flexible). When I received the call from the doctor, she stated that we couldn’t complete the mental health plan as she needed a double session to complete it. When I informed her that I told the receptionist what the appointment was for, she offered to start it and then finish it another time, or just hang up and book a double another day. Since I was going to still have to pay for this appointment, I decided to just start it. (As I do not qualify for Medicare on my visa, I have to pay for everything upfront and then claim it.) When I called the receptionist to bring up this issue, I asked if the double had been booked as a phone consult, if it would have been more money. She stated that it wouldn’t have been more, but refused to waive the fee for a second appointment, even though it was a mistake on their part. She accused me of lying, and said she would talk to the doctor and get back to me. I never received a call. Although the doctor seemed nice, would NEVER recommend this office.

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Emily Ross

I see Dr Leanne Hoang here. She's fantastic, really cares about her patients all round well being, very professional and compassionate. I initially only came for mental health plan, but stayed with her as my primary. The clerical staff are always friendly and I've never waited more than half an hour. Also enjoy access to the hotdoc app, super handy for checking appt availability.

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Reece Steven

Second time I’ve been here, first time wasn’t so bad, but the second was not good at all... I went to get a mental health plan, he asked me questions and it sounded like he was giggling on the other end of the phone after I answered his questions... Yea, because making the appointment wasn’t hard enough... Would not recommend. Edit: was charged 220 for a 15 minute mental health plan consult over the phone... Yes, I admit I didn’t have a Medicare because it expired 4 months ago but I was more expecting 80, on what planet dose it cost 200 for 15 minutes!?!?!!! I am not using my real name because I don’t want to be mocked as this is what I’d assume you people would do by you’re previous actions...

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