Northcote, Australia
119 High St
N/A
+61 394861800
The first 12 months with this agency was ok however the next 12 months were terrible. Appreciate difficulties with COVID however they were unable and unwilling to do remote inspections which allowed the tenant to damage our investment and we had the added bonus of having to contribute to the repairs of a brand new unit. Also had to chase them up for payments of our rent and double payments to utilities. Would not recommend Hi Domenique. Amanda, Matthew and David are aware of the issues
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Whilst our house was for sale Tom did not call me after open houses until prompted. Then on auction day he turned uo 35 minuets late!!! Most people had left to attend other auctions. There has still been no offer of compensation or even an appology. My family and I had to then leave our home in NSW and relocate back to Victoria. The offers Tom got after auction were 200k less than the properties value, which he then applied pressure for me to accept. Nightmare experiance. My advice - DON'T USE N.A Northcote!!
As tenants, Annette Fisher has been very good to us. She’s been the property manager of two houses my family and I have lived in, and has been extremely helpful and responsive. She helped us find our current home, which was fantastic, as we had very specific needs. She’s a pleasure to deal with, and is always friendly and professional. She goes above and beyond to sort out any issues and keep us in the loop. To be honest, renting with kids can be really stressful, but we feel like we’re in safe hands with Annette.
Provided a great service managing a rental property for me. Annette was very attentive, responsive and thorough. Was great on the communication and sorted out any issues or problems swiftly. Arranged any works that were needed and managed all communication with the tenants and contractors. Very happy with all aspects of the service at Nelson Alexander. Thanks Annette. Great job!
I had a really bad experience unfortunately The property managers communication style was frustrating and a lot of questions were left unanswered. Email exchanges just went around and around in circles with little to no progress being made. A huge relief came over me the day I moved the management to another company.
I can’t recommend this team enough! Giorgio Fanourakis in particular has been immensely helpful and professional during our search for the perfect rental for our growing family. He has gone above and beyond what I have expected as a tenant and am truly thankful for his recommendations and assistance during this time.
We had a great experience with Nelson Alexander as tenants, particularly our agent David Barnes. From the very start, communication was easy and David has been quick to respond to our queries. The apartment itself is beautiful and very well maintained, and maintenance issues were dealt with swiftly. I would definitely recommend and wouldn't hesitate to deal with Nelson Alexander again.
Annette, my agent, has been fabulous! So warm and friendly and an excellent communicator. I am unable to check on my property myself, and Annette has my every faith in her- she does an incredible job, and liaises with my parents who help her attend to small things if need be . I’m sure I couldn’t have a better person/agency managing my property and giving me a better experience into my first venture in home ownership/investment.
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