Northfield, Australia
701 Grand Jct Rd
$$$
+61882148200
N/A
Ordered at 2.04pm on Sunday 23/5/21, the girl who took our order with reddish colour hair in a plait was not competent. No asking if we were dining in or take away, took a long time to process order & when I received the order I had no drink with a meal that I purchased. When I asked her whether I get my drink with the meal I purchased she then put it through the register & charged me for it. The whole idea of having a meal deal is that you get chips & a drink with it. I understand everyone is new at some point, if she's new then my suggestion would be having a senior staff member assisting her. There's not been many times I've attended this McDonalds & my order has been correct or the amount charged is correct.
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Forgot half our meal on a delivery service. This means we had a cheese burger and a chicken n cheese between two people for dinner. Manager just said he would love to know how that happened and he was not sure how I sorted out the mishap.
The young lady on the drive through was clear and easy to understand. She also spoke at a regular pace rather than the speed babble most in drive throughs use. The burgers were all nice and fresh as well as the chips.
Brand new store so staff still getting used to things and extra staff on to adjust. New concept where there is no ordering from the counter but rather you are directed to the 8 self ordering screens and staff will walk you through it. Was nervous as almond milk cappuccinos usually cause troubles but was an option so all good. Very open floor seating so feels a bit odd just looking directly at other people, but a nice change as well.
1st time here went through drive through for coffee got greeted by a very awesome and friendly voice taking my order. Very refreshing. Service was great will be back. Keep up the good work
Warm coke, no ice. Cold burger, cold chips. Ask for fresh chips. So they put a fresh batch on. Which took forever and they still came back half cold and average.
20 minutes wait for soft serve? Forgotten frappe? Hot apple pie that's not hot? Unbelievable. You know what? I deserve a job here. I would do so much better then your workers (plz I'm desperate). You have my email. Invoice me for the microphone if you need to. *Mic drop*
Good staff great store kids loved play area a bit warm in there somedays
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