Northmead, Australia
3/38 Briens Rd
$$$
+61288432720
N/A
Pizza was delivered half an hour late. It was cold and chewy. Uneven cut. Ordered deep pan and it was classic base. Called to request another pizza the manager said sorry I can't help you tonight unless you come and pick it up yourself or they can offer me a credit. I refused that offer and they hung up on me. Called again, after 15 mins wait on the phone he said he will delivered in an hour. It never came tried to call multiple times again and no answer. Very disappointed at their quality and service.
like
After months of Domino's sending us messages to our phones to entice us to order from them, we did. The so-called "Large" pizzas that arrived were a fraction of the size of prior orders. Garlic bread was fine. Soda bottle was chilled. Generic toppings were unmemorable. Prawns were undercooked to the point where I was concerned about eating them (were still translucent). The included half-cm long 'fingernail' that was embedded in my slice of Supreme Pizza (see image) became wedged between my teeth and grazed my tongue, causing it to bleed slightly. The flexible foreign object does indeed appear to be keratin - and regardless, this was disgusting. This isn't the sort of thing anyone wants in their food, especially during a Pandemic. First time ordering pizza in quite a long time. Probably the last. These guys used to be great. Please get your act together. * Order was delivered early evening on January 5, 2020.
I live nearby. Workers are friendly. But, This afternoon, I ordered a pizza and paid right away. When picking up, it said not paid! I was surprised and shocked. I wish I had kept the receipt. They consulted each other, then, They again said, I haven't paid, whereas, I was demoralised on any realistic basis. Because I had genuinely paid with the change still in my pocket. I got out, I was still looking for another place dinning, yet, fed up by their irreversible error. Thereafter, I went KFC nearby to quench my hunger. I accept their apology, but, they're not fair, nor professional in distinguishing and comprehending who's telling lie & who is a real honest customer.
Order pizza through Uber eats. The app said delivery by 5.20pm and the app stated that it was being delivered and the store would be in contact with me. at 5.45pm, I rang the store and was on hold for 13mins before what a female staff answered the phone and and advised that they were really busy. I questioned the lady why no one bothered to contact me to advise of the lateness and she hung up the phone. When the food finally arrived at 6.10pm my pizza's looked like it only had sauce and no toppings and the garlic cheese bread, had no cheese???? I will never order from this store again.
Absolutely disgusting customer service.. driver who refuses to come to the apartment door when all other delivery drivers do it without any problem. Buzzed him up 20 mins earlier the driver couldn’t figure out how to reach the floor so get a phone call from the store manager offering ridiculous excuses .. too busy etc will never be ordering again
I would give no stars if I could. The garlic bread was hard as a rock because it was clearly stale, ordered a half and half pizza and there was barely any toppings was like I was eating a cheese pizza, the cheesy garlic scrolls tasted like plain bread. When I called the store to tell them my concerns literally everything that I said was dismissed by the manager... he was just in such denial of any wrong doing and never apologised for the mistakes even after sending a photo of the pizza he still tried to tell me I was wrong. After him finally saying it could be replaced, I then had to drive to the shop even though my order was delivered the first time around. The replacement was just as bad as the first because this time the pizza was burnt to a crisp and the garlic bread looked like it had been thrown on the ground and stomped on before giving it to me. So disappointing to receive this kind of treatment as a paying customer after having a rough day and needed this for comfort food. I will never be ordering from here again.
Just ordered pizza at 6:14pm, still have not received at 7:30pm, amazing service!!!
Where are the toppings? Hit and miss with this place sometimes has a decent amount of topping but mostly ul have to look for the toppings. Also not worth paying extra money for toppings
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