Northmead, Australia
100 Briens Rd
$$$
+61 296303401
N/A
Outdoor seatingNo-contact deliveryDeliveryDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick biteVegetarian options
Best cheeseburger I've had in a very long time . This location is one of the best for McDonald's! Everything was fresh , hot and tasty.
like
Too long waiting time. No one uses gloves or hair net. I won't prefer if you want to eat hygienic
Very poor quality food. The condiments and fillings were abysmal and the quarter pounder meat was dry and thin.. the chicken was very spicy though which was good
Really poor customer service in the restaurant. STAFF are consistently rude and unhelpful. I double ordered on the app by mistake and the staff just refused to help.
This McDonald's Westmead branch is a place where I usually stop by every week. The staffs are usually welcoming with smiles and pretty fast response in their customer service, especially Drive-thru. However, there are two things visitors to keep that in mind as follows; 1) This branch recently renovated the Drive thru pathways - It used to be one pathway with one entrance, but now the entrance split into two to be merged to the one narrow pathway, which should be cautious to someone driving a bit long and big vehicles for example a longer SUV or big truck. 2) The food ordering system in the Drive thru was out of order at my last visit. No food menu, itemized list, and total price were not displayed on their screen(not one but all of them). The staff told that it was broken. If you are not family with the Drive Thru, consider to double check prices, the list of items, and payment for sure. Due to two matter above, tt was noticed that many cars were put in bumper to bumper more and the total elapsed time from the waiting time, ordering, and pick up to get out of the Drive Thru took much longer than usual shop visiting unless contactless ordering food is more important. Hope the above matters to get sorted out and better soon Nevertheless, enjoying served soft corn ice cream with other snacks during hot summer is a joy of being in a long queue in this Drive Thru. PS. A pack of 6 pieces of donut balls are not recommended as it was not worth of paying 3. Those were tiny, tasteless, and totally different from the advertisement unless those are for kids or small eaters - disappointed Other than the donut balls, other regular selling items are good as usual. Still recommended because of diligent and professional staffs with big smiles at this branch.
Service was excellent, I had a couple questions about the menu and staff on site was happy to answer. She didn't seem impatient, which is usually the case at fast food restaurants
Did a drive through. Had to go around a second time as there was so much traffic going to the service station you could not see where the drive through started. But the divine vocal sounds of the young man on the intercom made up for the little disaster on my part. Very friendly staff. Food was hot and good.
Whoever made my food was lazy and couldn't be bothered preparing my food, that person needs to get slapped. Poor food quality and I mean BAD with a exclamation. My fillet o fish burger was stale, nuggets where stale. The chips were the weren't even salted. I ordered 2x sundaes for me and my pregnant partner yet they said "sorry no ice cream replaced with 2 apple pies" I didn't order apple pies? What a waste of money.. didn't enjoy the food overall. My local Emerton McDonald's s**** all over this place they call a Maccas. Not good! Would've given it a Zero star if it would let me.
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