Northolt, United Kingdom
Unit D, Belvue house, Belvue Rd
N/A
+44 2081443870
I really recommended Mepstock.co.uk for heating and plumbing products\ I use Mepstock a lot for my work. There have never been any problems. Good prices, informative ordering process/updates, and on-time delivery. If done any mistake during the order proses very promptly rectified. The more attractive thing is they collect delivery charges is very less compared to others. I am genuinely very satisfied with their service.
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I Strongly recommended Mepstock.co.uk Needed a Joule 300l indirect unvented cylinder asap with market best price, searched and found it at a good price on Mepstock ordered it in the afternoon and received confirmation email straightaway. I happened to look at the reviews after placed my order and panicked as a few bad regarding delivery and needed the part. Well, thank God I had nothing to worry about! Arrived by courier (TNT) the next 3days! Packaged well and came with a catalog. Thank you and well-done mepstock.co.uk.
After ordering expansion vessel from MEP It was delivered a few days later,checked invoice attached to box yes it was correct one, When I opened box it was incorrect item, I rang & explained to a gentleman called CHRIS (who I was later informed was a manager) he reluctantly agreed pay for the return postage this was confirmed also on there chat line, On receiving the returned item I was refunded the purchase price but no postage I was then asked for proof of cost of postage which I did twice! Phone calls & numerous e mails later NO REFUND, SO COST ME OVER 13 TO LOOK AT A CYLINDER I DIDNT ORDER! Update 19 Feb recieved refund.company didn't like my review! OWNERS REPLY RUBBISH The filling loop was sent back with tank & there was no gauge supplied, If the was anything missing why not raise the issue in the numerous email I sent (that I have proof of) when chasing my refund?
useless company - site has no security - bought products and I receive no email notification - unable to re-login to the site. no one contact me until I contacted them after 3 days online - the agent told me he needs to contact administrator and admin will contact accountant and get back to me after 30 mins - someone eventually call me back saying my money was on pending despite the money already taken out my account - after long explanation in which i don't have time or irrelevant - I asked him what he needs from me - he said my ID and statement - I was like that is what you should have told instead of wasting my time for nothing
Bought a boiler from this company and when the plumber came out to fit it was faulty rang them and they want to send an engineer out it's faulty it should be replaced or money back you don't expect to receive a faulty boiler it will never be right. It's not cheap, terrible service so upset
Deli
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