Northwood, United Kingdom
26 Green Ln
N/A
+44 1923820522
Fantastic team, we have interacted with Ms Natalie Procter, and occasionally with Mr Mitchell Russell. Natalie is very friendly, approachable, professional, eager to help and always on top of things! We are happy to be part of the Chancellors family.
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Worst experience ever, most unprofessional as Manager at the time july 2019-Jan 2020 stopped all potential buyers from seeing my property knowing fully well that the offer we had was subject to our buyers selling their property which we were not told. We were informed they had nothing to sell and it would be a quick sale and I only found out they had a property to sell by mistake but the continual lies and delays by Chancellors did not cease and almost 10m later we pulled out costing me thousands in solicitors fees etc. They also broke all GDPR rules on numerous occasions and gave out my personal email address to our buyers. I informed their Head Office but to date no response. You have been warned and if you use them do so at your own risk.
Really upset and fustrated at the way Cancellors Northwood are looking after by my partner and I at our last rental property. Lack of internal communication and professionalism.
I dealt with Neela Patel during the process of making an offer on a property. I had previously dealt with staff at this agency who didn't take any interest in my particular circumstances and had not seemed willing to facilitate negotiations on price between the seller and myself. However, as soon as Neela got involved, she was very active in looking at the needs of both the seller and myself and she successfully negotiated a sale that balanced the interests of both parties. She communicated my particular circumstances to the seller, and took full account of the market environment at the time to make astute observations and recommendations. This resulted in a successful purchase of the property, with Neela also providing excellent service after the offer was accepted through to completion of the sale. I am very thankful for her personalised and keen service, which helped me secure the perfect property for me.
The worst estate agency I have come across. The whole team is clueless, false information up on their website about a property. Lack of communication between agents one person is saying one thing and someone else is saying something completely different very unprofessional. To top things off our offer got accepted, they then offer it to someone else without even contacting us first. Making this into a bidding war for renting. Chancellors Norwood are a joke, avoid them at all cost. Unfortunately, I can’t give 0 star rating.
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