Northwood, United Kingdom
10 Station Approach
N/A
+44 1923828605
Good one to one customer service and professonal understanding of my suitcase zip issue which I dropped in today. Price was as expected and repairs by Friday which is quick and meets my travel needs.
like
Got my luggage for a handle and wheels replacement, and when I collected everything looked great. Today I finally decided to use my fixed luggage to go on a trip, and this is what I find. The inside completely destroyed, the broken pieces left inside and an abandoned screwdriver. Went to replace a wheel and ended paying for a destroyed luggage. Update: after using it with 13kg load for 6 blocks, one of the new wheels broke and the other is about to fall. 2nd update. Returned from my trip after 4 days, and of course, the 'quality repaired handle' broke as well. What a surprise.
Great service, quickly delivered and at a reasonable price.
Amazing service! I went to them in an emergency with a busted wheel with only a couple hours to spare and it was fixed and returned within the hour. Impossible to tell which wheel was replaced! I'm so so grateful, very warm and friendly and incredibly helpful!
I took my Gucci tote bag into KPA for repair recently, and they sourced leather side straps and clip fastenings to the cross-body strap, both of which were colour-matched perfectly! They telephoned me with the quotation for the work before proceeding, which I happily accepted, and was given a date for collection, which was honoured. Most unusual in this day and age! I would be more than happy to recommend this firm. My Gucci bag now has a new lease of life! RS
Had a suitcase repair done (new spinners). The quality and workmanship is excellent. This place is very busy and service is great. Would come again! I have now used the services of KPA shoe repairs to fix items of luggage on several occasions. The do an excellent job and I will always go back to them. They are sometimes very busy but are well worth the wait. I would definitely recommend them!
Couldn't recommend these people enough. I had a luggage bag with a broken wheel that I needed repaired on short notice due to leaving on a trip. It was a large wheel that wasn't the standard sort, so not straightforward to get a replacement. I have no doubt they went out of their way to repair this for me as they had done it in just a couple days. I am more than grateful for this. The wheel repair was perfect; I didn't think it would be possible to even find a replacement on such short notice. Thank you so much!
I drove over to KPA especially to get my two pairs of Cheaney Oxfords re-heeled. I was very happy with the customer service (I think a couple run the shop) and quality of the finish. The price was fine as well. There seem to be few decent cobblers around so this was a good find. They also sell a nice range or canvas bags which I might treat my son to.
Deli
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