Northwood, United Kingdom
4b, Ferndown
N/A
+441923842060
DISHONEST! DO NOT USE! Sent out via Homeserve contract to my 90 year old mum for a dripping tap. First plumber said taps need replacing & that we had to buy our own taps, since found out through Homeserve that the plumber should have supplied them. Second plumber arrived to fit the taps, had difficulty removing them so used a hammer & damaged her pipes. Instead of owning up & fixing it, he stuffed lots of toilet paper to hide it & left. We discovered a leak the next day which was fixed the day after that by another plumber. If they can leave a 90 year old lady with a leak they not only caused but attempted to conceal then they have no conscience at all. Homeserve very apologetic but these cowboys are letting them down. One star not deserved birthday unable to leave zero stars.
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Formally known as "Plumb Wright Ltd" Homeserve - why, oh, why do you insist on contracting these low-end, budget, jobsworth, cowboy-plumbers? They're unprofessional in their demeanor, they appear to lack common sense, and they do not instill me with confidence that they know what they're doing or know what they're talking about. Yes - it might be a cheap option for you to hire these muppets in the short term, but it'll cost you MANY more customers in the long term. Not a good business strategy.
My boiler was fitted by their best gas fitter in 3 or 4 hours but he didn't do his job properly as 2 days after I woke up to the smell of strong gas and immediately rushed to the boiler and discovered it was indeed coming from the boiler so I called Cadent who confirmed there was a gas leak from one of the pipes leading to the boiler. I was told an engineer would come out the next morning to fix the leak. This leak could have taken my life if I remained asleep. I'm sure the guy who fiited it wasn't told so he could fit other boilers and not take care, which could be fatal to someone else, and to think I was told by Rightgas that they were sending their best engineer to fit the boiler
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