Norwich, United Kingdom
2 Haymarket
N/A
+44 7367975727
Wheelchair-accessible entrance
Great Service and customer relations. Bought a iPhone XS today after issue with my SE yesterday. A very top professional service a changed over to XS in under 1hour. I'll be recommending to everyone and use again if needed.
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Easy to book appointment despite my muddle with dates. Mamun was very helpful, polite and knowledgeable. My phone was sorted out within 15 minutes. Brilliant service. I will definitely be recommending iTech to others.
Absolutely disgusting service, I went to repair a smashed phone screen to then collect my phone being told 1.my Sim tray wasn't there "LIE". The worst part is that he gave me my phone back in the color black instead of blue, then when I managed to get hold of him he totally denied it, spoke to me so rudely, hung up the phone after talking over me and controlling the conversation. My phone now keeps freezing and have nothing else to do apart from go to trading standards... I have bad mental health I feel he has taken my money to only swap the back and front for a different phone. I actually thought I had found a good phone provider but now I am just deeply upset at this treatment. So I've had the response from the review that I have given this shop for me to be told that I am wrong responding with a lie be lied to that I shouted constantly. My phone was not black as you claim it was I will be proving my innocence I will be bringing in my phone case to the shop and I will be taking it to Trading Standards and citizens rights I will not be ripped off for 70 that I cannot afford anyway you don't know work on the phone you simply swapped the front and the back but had no sense as to use the same colour this is not a lie and this will be proven. P. S u buy and sell stolen goods. How dare you treat a vulnerable woman this way. My fiance who was sat next to me me was not wrong he also knows that my phone was not black it was blue and he also knows that there was a SIM tray included in it so pleased you are lying to loads of people on the review you're lying to yourself and you're lying to your customer who is meant to always be right. I will be putting this in the papers thank you
I believe I-Tech is the most reliable gadget repair shop in Norwich. They provide good quality products with great value and wonderful customer service. I also am pleased with the amount of professionalism and responsibility. Hopefully it is the same for every other customer.
I accidentally dropped my phone this afternoon and contacted iTech who told me that it was likely to be easily fixable. I took it in for repair and left less than 1 hour later with a fully repaired phone. I have used iTech before, had the same level of terrific customer service and would always recommend them.
This little shop in Norwich is awesome!! The 2 guys working were super friendly and very professional and helpful!! Found the problem with my phone quickly and said he could fix it in an hour so we went off to do some Christmas shopping! He fitted a screen protector for me at a reduced cost and the work he did was brilliant, great value for money too as going to the Apple store would've cost me a fortune! I highly recommend this shop if you want super fast service at a great price, thank you so much!!
Wow, what a great service. Offers great advice, and honest. We have purchased, sold and had repairs here. Always a professional service. I highly recommend using these guys. I wouldn’t go anywhere else. Thank you for your help.
I purchased a vape from here a couple weeks ago and it stopped working within a day. I went back the next day and they replaced it hassle free and even offered me some liquids for free. Really good customer service with no messing about. Great place.
Deli
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