Norwich, United Kingdom
Ivy Rd
N/A
+44 8082020478
Wheelchair-accessible entrance
The Home Manager Alison has made some wonderful changes at Ivy Court. The team at Ivy Court are clearly passionate and enthusiastic about delivering the highest standards of care. During these unprecedented times, Alison and her team have shown how a care home can truly offer a safe and happy environment for their residents. Well done Alison and the Ivy Court team!
like
As a new member of the Ivy Court team, the holistic approach to the care which residents receive is phenomenal. Person centered, meaningful and with widespread core values of fulfillment and enjoyment, the residents needs and choices are at the forefront of all that is planned as activities. The home offers social events, physical exercise, arts and craft, music therapy, mental stimulation, Holistic and spiritual support, sensory stimulation and fully supports all types of important family communication through all technology and platforms. This is a full and varied program and delivered by wonderful people. The extra support for the wellbeing of both the residents and their families during these recent tough times have seen the very best come out in all. The past should not cloud the present and the very positive future direction of this amazing home and all that work within. I always truthfully say if I had a grandparent needing care, this would certainly be the place I would want them.
The care under Alison's clear leadership has been impressive, transparent, professional and above filled with real kindness. Processes to safeguard residents and staff around covid were outstanding with decisions on access - difficult when emotions are fragile and people are fearful - clear and well considered. Above all, the thoughtful and dignified care at the end of mum's life for which my family will alway be grateful. Thank you.
Since the appointment of Alison as home manager I have seen so many positive changes, she leads a team who are passionate and dedicated in providing the best possible care for the residents and their families at Ivy Court. Well done Alison and the team!
My precious Mum has been looked after at Ivy Court Care Home since June 2019. As a family we feel at great peace knowing Mum is in such excellent, expert and caring hands. The staff are lovely and since the new manager Alison came on board the home has gone from good to great. During this past year of incredible stress for all, the home have been incredible at keeping the home Covid free - sacrificing their own social activities outside of work to safeguard residents and colleagues - and we have been so thrilled to have regular Skype calls with Mum. We were also able to visit in person (socially distanced, PPE & screens in place of course), when lockdown restrictions allowed, and the organisation of these visits has been impressive. I am thankful daily that my Mum is in the excellent and compassionate care of Ivy Court. I whole-heartedly recommend this care home.
Deli
The best companies in the category 'Deli'