Norwich, United Kingdom
Northside
N/A
+44 1603439965
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
Alright gym but can be dirty sometimes. The staff are nice and the gym is always a nice temperature. Billed me the wrong amount a few times.
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Spent the day here on a spa package. The massage was wonderful, excellent therapist that knew exactly what she was doing and trained to a high standard. The relaxation room with heated lounger was lovely and set the tone for the spa facilities. Sauna, Jacuzzi and steam room very relaxing and finished to a high standard. Food in the cafe was reasonably priced and nice. Overall I would definitely recommend a visit.
Terrible chain gym. Incompetent staff who are rude and plain useless. Once you’re a member, all they care about are new members and show no loyalty to existing customers. When I handed my notice in they tried to charge me for an additional months membership. When I refused to pay, they sent the debt to a collection agency. Who in turn harassed, bullied and threatened with court action. Treated disgustingly by this company and I would avoid joining this gym at all costs.
Good atmosphere, helpful staff and instructors. Taking very good care on protecting staff and members and ensuring safety for all during this Coronavirus, ie wearing of face mask by all, testing temperature on arrival, ample hand sanitising stations, cleaning of all equipment between classes. Cleanliness is their priority.
I love Bannatynes. Great value for money, the spa is perfect, the gym never gets too busy, friendly staff, reasonably priced coffee and loads of classes to chose from.
Hardly what I would call a spa - more like a day of exercise with a treatment if you want! Booked a facial, wasn't asked about my skin type, what sort of treatment I wanted or any other questions about what I was looking to achieve. Also would have bought some products but didn't see any and wasn't told a thing about anything they used on me!! Such a shame as it was a Mother's Day treat but could have turned up for the treatment only. Also paid an extra 16.99 for a bag but they only had size S flip flops (i'm an XL) so had to go barefoot even in the toilets and had a children's size dressing gown when other people were swamped in theirs. Wouldn't bother again.
I visited the spa today for a Bannatynes energising facial and brow tidy and was not disappointed. There was a friendly greeting and I was invited into a warm treatment room with subdued lighting. The facial was enjoyable and ended with a shoulder massage. My face was left looking glowing and enhanced by my newly tinted eyebrows. Really pleased with the result.
Family's not welcome.... Wanted to join this place to enjoy family days out but told they do not offer family memberships any longer. Apparently they used to but the pool was over used and the older members did not like it. I find this disgraceful and will be taking this higher. How dare any company want to deter families having fun together.
Deli
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