Nottingham, United Kingdom
D90, Thane Rd
N/A
+441159506111
Place is massive. They give you pager, sat in waiting area for 1.5 hrs after many calls to my office, finally left waiting area to go to d25 only to wait a further 1.5 hrs whilst artics came in behind me and got served 1st. Just about to throw my toys out my cage. 3hrs waiting for 2 pallets. Do not go there without a book,food and hot flask, or you will loose your mind and your temper. Should be shut down in my opinion
like
Nice office,clean, spacious, secure
Ordered present for Xmas. Supposed to be delivered 8 days ago. Its been sitting in royal mail office for 8 days. Tried to contact boots, sent 8 emails without reply. Will be going to another outlet this weekend to buy the same gift as cant risk not getting present delivered in time for Xmas. Will return to boots for refund if it ever arrives. Won't be going back there for anything.
I what boots to recognise the importance of first class staff.The young lady I spoke to, Demi was her name spoke.softly and calmly and I think she sensed I was flustered trying to explain to her what had happened to my order. She listened intently and explained the options. She quietly reassured me and came up with a solution that was agreeable to me. I asked for her name and later found that she worked in Nottingham because I wanted to send a review. I was so impressed with her manner as she had a calming influence. I would like the management to pass on my sincere thanks to Demi. She is certainly an asset to the company.
Phoned to express gratitude towards management at a local store dealing with an incident and as in-store they're customer service team are amazing!
Deli
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