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My Furniture

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Nottingham, United Kingdom

my-furniture.co.uk
Bedroom· Office· Retail· furniture store· Bedroom furniture store· Office furniture store

My Furniture Reviews | Rating 3.7 out of 5 stars (5 reviews)

My Furniture is located in Nottingham, United Kingdom on 1 Mark St, Sandiacre. My Furniture is rated 3.7 out of 5 in the category bedroom in United Kingdom. We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. \nWe scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. \nWe’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. \nWe deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order.\nWe aim to respond to any queries the same day, usually within a couple of hours. \nWe hope you’ll enjoy shopping with us.\n

Address

1 Mark St, Sandiacre

Phone

+44 8000921636

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Tabinda Adeel

Kept waiting for the scheduled video call for the whole hour but never received one. I am quite disappointed by level of professionalism and customer service as there was no courtesy to communicate any issues with this call and no regard whatsoever for other’s time. I was really looking forward to buy my new home furniture from this company but you can well imagine after sales service from the attitude of this company even before making a sale. PS: Even sent an email on the confirmed appointment which was never honoured but never received any response back.

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Robin Heath

Second purchase from My Furniture this year and I’m happy on both occasions. Last week I purchased six Positano carver dining chairs. Ordered on Sunday evening, delivered by Wednesday. One chair had a manufacturing fault, so I sent photos and very quickly received a replacement from My Furniture with no fuss whatsoever, in fact the replacement arrived by the Friday of the same week, just two days after making them aware of the manufacturing fault. Very good customer service. Thank-you.

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Hemanth Manupati

Good collection clean and tidy

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Anita Tank

I have been meaning to write a review for so long. I recently had the pleasure of meeting Chan and team at My Furniture. I I really can’t recommend My Furniture enough. They certainly are 5/5 if not more. Firstly Chan is outstanding, knowledgeable and professional. I do read reviews but also I like to have first hand experience. The team is so understanding when I did have a few queries with a couple of orders I have placed, Chan is so professional. For me it’s also about customer service. He went out of his way My Furniture is absolutely outstanding, I’m very particular in whom I trust, I won’t be going anywhere apart from My Furniture.

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Paul Seed

Disappointing. The furniture was easy to order and pay for and delivery was in a reasonable time. Various parts were missing and after numerous telephone conversations, emails and pictures to show the missing parts it was agreed that they would reimburse money within 3-5 days to pay for the missing parts. A month later and we are still waiting for the reimbursement. It will be interesting to see if they respond to this review and resolve the problem.

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