Nowra, Australia
92 North St
N/A
+61244213383
Great bunch of people, and the tall bald one was a pleasure to deal with!
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Friendl and helpful staff.
well stocked business very helpful staff
When I needed these people to rent a wheelchair they were totally obstructive. We travelled from a great distance 3 times only to arrive at the shop and find that they had given the chair we had booked to someone else. Never again! We ended up having to rent from a chemist in Wollongong.
Is relatively small shop but has a good stock of most needed. Easy to order in and give excellent advice on related issues.
Not always great with customer service. Have been known not to contact you when your ordered goods arrive. Not all staff have a good knowledge of their products. It's a convoluted system using your NDIS budget to pay for aporoved goods. My funding managing agency hate working with them as they have to do extra work from their end with back and forth emails to say the client has enough funding to pay. You cant just show Independent Living what you have via your portal. ine good thing is they have expanded their floor space to expand the stock they hold. They need to get in more of the popular items, such as J-cushions etc.
Customer service excellent. Knowledge of products excellent. Empathy towards clients needs. I will be shopping their again.
Well located & personal parjing
Deli
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