Nunawading, Australia
Home HQ, 372 Whitehorse Rd
N/A
+61390375889
Kind enough to update regularly when delivery delayed due to CoVid. Then the owner personally installed with social distancing when the delivery drivers were on restrictions due to lock down. Amazing service, amazing lounge and exceeded all expectations.
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Purchased leather lounge (load of rubbish) and the special cleaning kit (also a load of rubbish) from BLR in 2012. Within 12 months it showed signs of bad wear and tear. Raised this as a concern as we had used the cleaning kit as prescribed, they sent out the Leather Doctor - clearly a conflict of interest here too, who stated we’d failed to use the kit properly (goodness knows how it would have look otherwise and how does one fail to use a spray bottle and cloth appropriately to clean. Had a professional leather upholster come out this week and said this is not proper leather. So after spending 8k on a product that is inferior, take my advise and stay away from this mob!
Amazing collection, very elegant and durable. The staff is extremely helpful and go out of way to guide you what works for your home and needs. Recommend this store to everybody. Love their collection and style.
Thank you Premod. You were so helpful and bent over backwards to make us happy. We love our new leather couches and other pieces and are truly grateful for your support. Great service. Quality products.
Don’t buy your leather couch here, we purchased a modular lounge costing 7500 after 12 months brown leather has faded badly. Had it looked at under warranty, response was bad luck cant get any sun on couch or it will fade, couch is 2.5 meters from window and only gets winter morning sun. I will be taking them to Vcat this year. Others on web are having same problem, we specifically asked sale person will this couch sand up to normal ware and tare his response was absolutely. FAIL!!!!
Very helpful
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