Nunawading, Australia
Home HQ, Tenancy 10/372-394 Whitehorse Rd
N/A
Very good customer service I received today here. I was in a hurry and required a 50 gift card for purchase for my sisters christmas present for products for her craft hobby. The staff member attended to me without delay and sorted out my transaction and i was in and out of this lincraft store inside 2 minutes. Good to see there are still some stores around that have staff who provide prompt customer service rather than lazing around doing nothing while they are on their shift.
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There are very few fabrics available in comparison to Spotlight however with out fail it is ALWAYS cheaper than spotlight. I found fabrics at Lincraft that were a third of the price of spotlight, the same quality, the same length, a THIRD of the price and Spotlight was having a "massive sale." They could do with more craft items and less curtains/homewares but hey... what are ya gonna do.
While, as with all Lincraft stores, the store has good quality stock, I have found the Nunawading store to be a little small and often with certain areas in a state of being rearranged or cleaned out. My biggest gripe is that there is only one counter - the front - where all cutting is also done, and at most there are two servers. This means that, in busy times, I've had to wait 10-15 minutes in a queue while two women serve half a dozen people in front of me, and it's exceptionally frustrating. Personally I'd much prefer Spotlight where there is a much bigger range and usually several counters to go to for material cutting.
It's handy and quite large with a lot of options / variety. The craft supplies are my main area of interest but they seem to cater for a lot of different needs.
Very helpful staff, we were able to find what we needed with excelent service.
got what i wanted with staff assistance quick in and out.
Great staff but Lincraft has nothing special going on.
Good assortment of accessories for craft & sewing needs.
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