Oakton, United States
10653 Oakton Ridge Ct
N/A
+1 7032550624
I reviewed three proposals from different contractors for a new furnace and air conditioning system, and selected Air Pro due to their customer service. Mike (the owner) provided three options, and worked with me to adjust the proposal to what I wanted. He explained in detail how the units operate. Also, I wanted some things corrected from the previous installation. Mike, along with Aaron provided a neat and professional installation.
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Mike and his team provided a quote to replace our oil burning boiler. Based on our past positive experiences with Air Pro and their extensive knowledge and fair pricing, we selected Air Pro for this job. The boiler replacement was a huge job - mentally and physically - that required engineering, installing, retro-fitting a brand new cast iron boiler and everything that goes with it (valves, thermostats, etc.). Mike and his team were professional, courteous and most importantly successful in installing a whole new system for us. I trust Mike and Air Pro to keep the customer's best interests in mind at all times while providing excellent, skillful, quality, reliable service at an honest price. YES - we will definitely use Air Pro again for any of our HVAC needs. They are the best and we feel fortunate to have found them.
Quality installation even during Covid. Provided 3 different price range options. Showed up on time, very professional, services rendered as promised. Update: Later in the year during storm conditions in winter promptly solved issue with our furnace that was installed by a different company. Mike and Aaron combined their skills to get our furnace back online quickly. First class service.
My parents used AirPro when they lived in Falls Church, and Mike and Aaron were always professional, helpful and do what they can to help you mitigate costs when issues arise. So, naturally when my husband and I purchased our first home in 2018, we asked Mike and Aaron to be our Heating and AC maintenance and repair guys. They have a great maintenance plan that will save you some money too. We had an emergency issue with our 19 year old heating/ac system in July 2020 and thought we would have to have the entire unit replaced (roughly 8-10K). Aaron came out within a day and found that our control panel was out. Mike was able to find the replacement part we needed and had it installed within 4 days of us contacting them with a maintenance and repair cost of approx 1000 (way better than 8-10K) and our system is working like new. My parents also had an issue with a new system they purchased through Mike, and when the issue could not be fixed, Mike worked directly with the heat/ac manufacturer to get them a replacement system at no additional cost. I honestly cannot recommend them enough. They always do what they can to help their clients.
I have now used Air Pro twice and was so impressed each time. Mike (the owner) came out the first time and Aaron the second. Both were patient, professional and efficient. They showed up on time, were reasonably priced and all around just made a routine service pleasant. During Corona, protocols were maintained. Aaron found a wiring issue with something the builder messed up and handled it for me. I intend to use them 2x a year for my service and can't recommend them enough.
Deli
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