Terme Nuvo Oakville

Shauna Taylor

This spa has the absolute worst business ethics of any company I've had to deal with as a customer. I purchased two groupons for my mother and I to use towards getting a manicure and pedicure. Our appointments were cancelled on us, and we told we could either reschedule of get a refund. However, since then I have emailed and called them to try and claim the refund that we were promised and received no response. This business essentially stole our money, and now refuses to communicate with us. If you are thinking of going to this spa or doing any business with them, I would advise you against it. They clearly have no sense of integrity or honesty.

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