Innovative Therapies Group, Inc

Etienne Reynard

This company offers very good physical therapy services, but their back office is so screwed up that I can't recommend them at all. On my first two visits to their office, the lady behind the desk wrote out a hand receipt for my credit card payment, and I knew this spelled trouble. Sure enough, a month later, I received a demand for payment in the mail, and had to provide enough detail to their back office that they could track my payment. Then, nearly a year later, I got another demand for payment, this one blaming a billing error on their software. Yeah, right. I'm still dealing with that problem. So, unless you like being hassled over paperwork, don't visit these folks.

like

Report