Odense, Denmark
Vestergade 100
N/A
+45 70154015
Not a reliable travel agent I found Kilroy trough Skyscanner with a good deal to go to AMS-LIS with KLM. It happens that KLM cancelled the flight and I need to request my refund via the agent (KILROY). After several messages to KILROY customer service not even 1 reply that we are taking care of my case. I understand that COVID-19 has some how disrupted the way we work but had months do far to adjust to remote working. I did and thousands companies did. Why is KILROY taking so looooong to answer??? Advise to all flight travelers --\u003e stop buying tickets with travel agents. The airlines will always default the customer service to the agent and if this one doesn't act then you loose.
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Super service.
Deli
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