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Off Campus Housing

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Tallahassee, United States

off-campus.com
Property management companyApartment rental agencyReal estate agencyStudent housing center· Property management company· Apartment rental agency· Real estate agency· Student housing center

Off Campus Housing Reviews | Rating 3.1 out of 5 stars (5 reviews)

Off Campus Housing is located in Tallahassee, United States on 1550 Melvin St. Off Campus Housing is rated 3.1 out of 5 in the category property management companyapartment rental agencyreal estate agencystudent housing center in United States.

Address

1550 Melvin St

Phone

+1 8504120000

Service options

Online appointmentsOn-site services

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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K

Kameron Gomez

I have been a resident under Off Campus Housing for about 6 months now and I am very pleased to have made the decision to stay there. The welcoming staff makes calling or visiting the office a pleasurable experience. They truly care about resident morale, and they go above and beyond to show this through holiday programs, giveaways, and other types of events. Any maintenance request that I had was promptly corrected, and I am grateful for their attentive service.

B

brittany ruffin

Since Wednesday, I informed them about a possible leak coming through the light fixture; I was advised to cut off the light and someone will call in the am; Thursday, I called all morning, no one came by UNTIL, I had to physically go up there on my lunch to show pictures; (at the this time, we have a busted pipe; water is raining out the light fixture, water is leaking through the air vents; and its a bubble forming in the ceiling) now im no plumber, but i assumed that if someone would came earlier maybe it could have been avoided. After being at the leasing office for 5 mins, maintenance was called...and get this, NOW, they're 5 mins away from my house. I get back to the house, now water is pouring literally through the ceiling. Maintenance swapped out the pipe that caused the leak; Millers, came to put big fans to air out the house. Now at this point, all i'm thinking about is mold. Reached out to them to see what will be the next steps....NOTHING. Friday, its a hole in the ceiling; Think anyone would've came by to at least patch it in the meantime? Nah; Saturday, back yard gate completely ripped out; At this point my house is falling apart; Assistants in the office lying, giving me the run-around, and all i want are the repairs to be fixed. It is Tuesday, nothing is fixed...Aeryn, the property manager has yet to reach back out regarding anything. Being advised from (an assistant who obviously don't know anything) that someone is coming out today...which i'm assuming is a lie due to them not having access to apartment...Honestly the worst decision I ever made was signing a lease with them. So annoyed and frustrated, because if anyone was in my position, they would want answers to! I guess that's not the case for the employees

X

Xavier McClinton

I moved here in the fall of 2019 and have loved every minute of it. Never had a problem and loved the furniture and everything in the place.

M

Melissa Winchester

My daughter lived at Summit at Campus Edge for 18 months and it was the worst rental experience anyone in our family has ever had. The model they showed us was very nice. The apartment they actually put her in was really not. The kitchen counter was badly warped in some places and had burns in others. Some of the cabinets wouldn’t open at all due to the placement of appliances, etc. There were holes in the wall, and she constantly saw roaches. Like every day. Maintenance was terrible – at one point when her shower rod fell they told her they’d get to her in a few weeks. We dealt with all of this because it was convenient to campus, but when she moved out they charged us nearly 300 for cleaning and repairs of a place we definitely left cleaner than when she got there. Management is rude and will rip you off.

E

Edwina Jacobs

Lived here for over 10 years and there has been more unresolved issues with my apartment since Off Campus Housing started managing the place. I have had an ongoing dryer issue that they can't seem to get right and the refrigerator doesn't seem to be a priority maintenance issue for them. I don't recommend this complex to my worst enemy ! Please rethink your choice to live here. Update 2/23/2018 This company really thinks that events for residents can make up for poor customer service and not addressing customer maintenance issues? They need to honestly rethink how they spend money and hire another maintenance worker. Update 6/26/2018 As of today my issue with my dryer vent (which I have been replacing myself) has not been seriously addressed. I have been complaining about a rodent trying to enter my apartment and they still don’t seem to give a damn. A pest company came out about a month ago but nothing more has been done and I came face to face with it on Saturday. If Jerry and his friends have more rights than the person on the lease then Off Campus Housing can have this rodent trap of an apartment. Update 7/2/2018 Today there is a maintenance person on the property ! (LOL) Update 7/3/2018 Yesterday after posting I took a walk and came home to find this (see picture posted).

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