Folcroft, United States
700 Ashland Ave
N/A
+1 2672825790
I have been using them for years. Good pricing nice customer service everytime I call anyway. I see people complaining about not getting the oil same day but we have to realize most of us order when it’s freezing out and when we are kinda low ( speaking from experience). We have to plan accordingly check the tank often they prob get real busy. I appreciate the company and will continue to use!!!
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Definitely a great company I had recently had issues with my heating system they was already on top off it and assisted me all the way thru definitely will be staying with this company
The company manager needs to do a major assessment on how things are run. Sure, this is resource that is required by many for daily existence (as are water and food) -- but that does not mean that they have the right to treat people shabby & rude. Customer service is paramount for longevity & a successful business .... Unless the owner does not care & is only interested in making money. I gave them 3 stars because the prices are ok -- been with them for several years -- and Most times they deliver when promised. BUT customer service warrants about a 1 and a half. The receptionist is abrupt, and the drivers do not follow instructions. I have an ongoing issue Re: receipts. Constantly, requesting it be left at the front door in the mail slot.... Nothing complicated. The lady always makes excuses for why it was not done, or promises to mail a copy -- neither happens. Who wants to pay a couple hundred with No Receipt? Was gonna place an order today, but changed my mind - Enough is enough.... Time for me to take my business elsewhere. Remember: People can Only Treat You the way You Allow them!
I've been using Oil Depot for a couple of years now and their service and pricing is as good as can be expected considering the volume that they deal with in the dead of winter. Here's a tip: Don't wait until you are out of oil to place an order and then blame them for your poor planning. Grown-ups take responsibility for themselves.
I ordered oil before noon today I PAID WITH MY CREDIT CARD.. Its 630 pm. STILL NO DELIVERY! I have no heat. I called the service at 330, 430, 530 & again just now. The person on call is refusing to answer any calls. I asked for the owner to call me back received no call. That leads me to believe they have NO ONE WORKING! It is 56 degrees in my house & i have arthritis and in terrible pain because of cold. So they have MY MONEY & I HAVE NO HEAT OR OIL!
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