Okotoks, Canada
100 Stockton Ave
N/A
+1 4039384898
We have been purchasing our insurance needs here for over 20 years. In that time we have needed coverage for our construction company and our personal home and vehicles. Lynn W. is our personal agent and she goes well out of her way to ensure we are properly covered and she also annually compares insurance providers quotes to keep the most cost effective program in our plans. I can't say enough about how responsive and professional she is. On our business side McFarlane has been very flexible to provide liability coverages for specific contracts requirements as well as coverage our our fleet. I can verify that if you are looking for honest ,reliable, responsive and quality insurance providers then McFarlane is our choice.
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I have been there several times and all I see is everyone doing everything they can to make your visit painless and informative.they will do what it takes to get you what you want.great people.
We have been long time customers of this agency for our home insurance. We rec'd a renewal this year that increased our premiums by 50% plus. We are claims free for a number of years. We rec'd no contact from the agency staff to discuss. When we called them to query they said they couldn't explore other options until 30 days from end of current coverage. We had to call them back within that time frame, no call from them, and were told that they had no other options that were more reasonably priced. So we went to our auto insurance company and rec'd better cover for materially less cost. Mcfarlane staff contacted us once our renewal premium was over due. They told us that if we don't complete a cancellation notice it would affect our credit rating. No interest on their part as to why they've lost the business. Business must be good. We would not recommend this agency in any way. I think the owners need to review their customer service standards.
Great agency have been dealing with them for 0ver 20 years
Worst company ever their is a serious problem with the companies and the brokers. They took payment out on wrong day then refused to let me come in and pay it the next day I asked questions and they kept saying they were checking the companies website. I hate this place and they cancelled my insurance for no reason.
Deli
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