Okotoks, Canada
Cimarron Estates Gate
N/A
+1 4039930350
Best builder in Alberta great quality great pricing amazing people that actually care.
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We have been in our home that Timber Creek designed and built since 2014. Unfortunately, we've experienced many issues. I've debated posting a review over the years, and finally decided to write this after more stone fell off my house this year. Some of my experiences include: 1. Project Management was almost non-existent. Timelines rarely met, and concrete, detailed schedules were absent. 2. Completion was 9 months late (See #1) 3. Disingenuous ownership with a smile. Commitments frequently broken and in some cases near completion, lip service with no intent as was confirmed by an embarrassed site foreman. 4. All but one year, we've had stone falls of my house after winter 5. Ceiling drywall tape has come off on multiple floors (painted ceilings) 6. Window flashing not installed correctly, causing water damage on all 3 floors 7. Scratched windows from the construction phase 8. Cooling has never worked correctly. 2 AC units and house won't drop below 24C during warm summer days. Lots of challenges for 3 years in heating the upstairs in the winter. 9. Paint job was poor in some rooms but eventually fixed, but the wood stain was terrible throughout and left all the wood work looking hideous. 10. Some drywall areas required re-do's 3 -4 times and still the workmanship is mediocre. Was there good? There were some good cost savings on materials and labor compared to some other custom builders and Jim was always friendly.
Regal has had the pleasure of working for Timbercreek for many years. They build unique homes with incredible integrity and hold customer satisfaction to the highest regard. If you are looking for a custom home south of Calgary, we would highly recommend calling Jim and his team.
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