Olds, Canada
6700 46 St
N/A
+1 4035566941
Drive-through
Wheelchair-accessible car park
All I want to do is call the branch. The absurd, badly-functioning voice-activated nonsense is obstructive to good customer service. I JUST WANT TO CALL THE BRANCH.
like
Poor experience here and bad attitudes from the tellers, their customer service line is extremely flawed.
Had a horrible experience trying to put a bank draft into my boyfriend's account. The attitude of the teller 'Andrea Poole' was horrible from the beginning. She was snotty, unprofessional, condescending, and she should probably take a course on communications. I was told the following statements, completed with eye rolling and dirty looks. "I don't know what you want me to do with this" and "go back to BMO and get cash then maybe I can help you". I am understanding of the fact that their are rules and maybe she couldn't do it, although I had just done the same thing with TD and ATB the previous day. I went back to BMO and there happened to be an employee for RBC there when I explained the issue he had me follow him back and had the draft put in the account without a problem. He was super helpful and I appreciated it but I still need to give one star based on Andrea's horrific attitude.
Lovely staff - Oliver (advisor) was extremely kind and treated us like people he cared about while helping us out with everything we needed.
20 min wait. 3 tellers working. But only 1 open. Line up to the door.
Very finiky place to do business. Especially if I might be a future customer of yours. Does not matter what RBC Bank you go to they all treat me the same way. One other thing Car Insurence is through the roof.
Very fast efficient staff.
Deli
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