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OmniKey Realty

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Plano, United States

omnikeytexas.com
Property management companyProperty investmentReal estate agency· Property management company· Property investment· Real estate agency

OmniKey Realty Reviews | Rating 4 out of 5 stars (7 reviews)

OmniKey Realty is located in Plano, United States on 660 N Central Expy #100. OmniKey Realty is rated 4 out of 5 in the category property management companyproperty investmentreal estate agency in United States.

Address

660 N Central Expy #100

Phone

+19724808280

Service options

On-site services

Accessibility

Wheelchair-accessible entrance

Open hours

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Suzie Burnett

What do people have to do to get some communication with OMNIKEY??? You have stuff on your website stating such a great company, well I am not seeing that. I read reviews and the bad ones seem to hold true at the moment. We have applied for a property and it has been two weeks, application fee deducted, and I have called left messages and as of today NO RESPONSE. This is ridiculous!!! Our agent can't seem to get answers either..Is this really what you call great customer service? I have been in the medical field for over 20 years and if we treated our patients this way we would be shut down. This is really unacceptable. ASK yourself would you want to be treated or dealt with this way? I don't think so. So tell me what do all of us have to do to get a response or some communication from OMNIKEY, if this company is so great..I am waiting for you to prove all these negative reviews wrong.A response via email or phone would be great. I got an email that said respond to you shortly...I have no other emails in my spam/junk folder...How about an actual phone call....

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Rick Ramos

I want to thank Erin Slaton for the exceptional customer service provided on a recent utility issue with on-boarding one of my properties. Erin was able to resolve the issue, but most importantly, followed through on her commitments. Thank You Erin !

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Jose Gonzalez

Very well run company. They would get five stars from me if they were more responsive to my e-mails or requests in Buildium. Most of the time I am left wondering if they read my messages. A simple 'ok, we are on it' or acknowledgement of the issue at hand would be nice! Nevertheless, they seem to be on top of everything on the PM side of their business.

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Matt Fink

Tiffani and Zac made my transition to my new apartment such a smooth and easy effort. I would highly recommend Omnikey to any one looking to move.

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rebecca ashley

I highly recommend OmniKey. Kelli helped me with some billing concerns. You can tell she takes pride in her work and I knew from the beginning she would not stop until the issue was resolved.

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Darby Walsh

I’ve attempted to contact this company many times now. I love some of the houses they have listed for lease but I can’t get a tour of any of them. I’ve called their automated system MANY times and never got through to an actual person. I filled out the tour request 3-4 times for just one property and more times on the others. Every time I got a response back saying they’d love to show me the house but not at those times. I’m just trying to schedule a tour and at this point I’ve emailed and left voicemails asking when THEY’RE available to show me the house because I can be flexible to an extent. This is not an out of hours issue as I’ve called during the week and throughout the day.

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Douglas Marshall

I found a property I was interested in the night before. I signed a lease with another company the next morning and told them I wasn't interested any more to avoid my application. They went ahead and ran my credit card for 90 knowly that I told them I wasn't interested any more. I called them and sent them over 3 emails and phone calls and no one returne calls or emails. I call from a different number this morning and they answer. I guess they have to stoop to screening calls when there in the wrong.Very poorly run company where customer service comes last and taking your money comes first. I asked you to see if you could transfer an application to another property, I didn't say to run my card. If your company ever returned phone calls this all could have been avoided. No matter how you try to sugar coat the truth, you were still in the wrong. Do your jobs next time and this can be avoided

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