Knoxville, United States
6735 Chapman Hwy
N/A
+1 8653129234
Gender-neutral toiletsMechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Great garage. I was traveling through Tennessee and my engine overheated. They fixed me up and did a thorough job. The owner is easy going and friendly. The shop has a nice location and atmosphere. Very satisfied with this experience! I thought it was a blown head gasket when I brought it in but they checked for water and determined it was actually rust in the radiator which was a very professional diagnosis and I'm very grateful for that considering I thought I would have to scrap my vehicle. Would recommend.
like
Same day service in the week before Christmas. Competitive pricing. Clear explanations of issues and charges before work is done. I was a first-time customer, having driven past the place many times, but never stopping in. I finally gave it a shot and was not disappointed. Positive experience. All vehicle issues resolved.
I have had my sons car repaired here due to me not knowing the area and living in another state. Within a year I paid for the alternator and a battery. (Overpriced). After that a head gasket job that I afterwards found out was way over priced and within 6 months needed to be done again and they told me it’s out of warranty. Meanwhile between the first head issue and the second I had to have the alternator changed a second time. It was just out of warranty. They said the manufacturing company would cover the part but they still charged a me labor. After speaking with several other certified mechanics. I not knowing about vehicles found out how over priced they had been. If the work is good sometimes you don’t mind but the quality isn’t good either. It’s been every couple months I have had my sons car breakdown. My sons car now is stuck 3 hours from the shop. And all they can say is get it here we can try to work with you. So I’m supposed to spend hundreds of dollars getting it towed. So they can charge me again. Horrible experience. I was told that McDonald’s doesn’t give a discount if you come back another day by them. After bringing my car for service and spending several thousands with them this is what I was told. Not good customer service at all!!!
I walked into the office area with about 5 other guys standing around. What seemed like the boss was sitting at the front desk on the phone. So I waited for someone to greet me and ask me what I needed. I stood there for about 5 mins. Nobody said a thing to me. The boss who was on the phone had to TELL someone to help me. Super unprofessional. Then I asked them for a relatively simple fix such as replacing the wheel bearing and the quoted me an outrageous amount of something like 250. Definitely do NOT recommend
They were able to get my car running a day later than originally estimated, but so far no problems. Very pleased with the response of the new throttle. Little on the pricey side, but I’d bring my car there again.
Deli
The best companies in the category 'Deli'