Orland Park, United States
228 Orland Square Dr
$
+17084039542
N/A
My daughter needed shoes for standing on her feet all day. The store clerk was very knowledgeable about the merchandise and was able to advise her on the best shoe. She was quite happy with her choice. These shoes are expensive but a great investment.
like
I have been standing here for an hour and no one is here or even tried to come back. My feet hurt so bad I drove here from my job about 38 miles. Very disappointed and .
If i could give this place 0 stars, I definitely would. My Uncle had a terrible experience at this store. He was shopping with the intention of purchasing a gift for my grandmother. As he was looking at a pair of women’s sandals, the only employee working walked up to him and said he was not allowed to touch the product, but if he decided he wanted to and could purchase them, she would then bring out a pair for him. She then extended her hand with arrogance for him to give it back. He took a look around and 2 other white individuals were doing exactly the same, but she said nothing to them. He then put the shoe down and left feeling insulted and disgusted. As he was stood outside of the store, he pulled out his phone to take a picture of the store name and she immediately went to make a phone call, presumably to call security. I called the following day to get the employee’s name and the manager stated she was the one who was working and only she. I explained the situation and asked if she recalled this incident and she claimed she didn’t recall this ever happened. Discrimination and arrogant behavior such as this is completely unacceptable. And clearly upon reading other reviews, this is not the first time an incident like this has happened to another person of color. Something needs to be done and I will most definitely be contacting corporate.
Made a return/ exchange Clerk could not find evidence of our purchase and relied on us finding our email to finalize the transaction. Good service
I wish I didn’t need the option of even selecting a star to give a rating. I did not catch a name but the lady who helped my mom was so rude and had an attitude of not wanting to work her shift. If this is the case, that is a problem and you should not be working. Please evaluate your employees!!
Very rude people. I called to ask hours the day. I was told closing at 7pm. I arrived at 6.25. There was a sign on the door stating closed. But employees were standing behind the desk. I knocked on door. They both just shook their heads. I spoke thru the crack in the door stating I called earlier and was told they close at 7pm. They just shook their heads. I explained I drove 45 min to get their still just shook their heads. I felt I at least deserved a reason. I will take my 150.00 shoes back and never buy from them again. I felt this was rude behavior. I'm not sure if I was treated this way because I was black.
Friendly,Helpful for need as result of injury referred by physician for very good walking shoes and supples !
I have an issue with my foot and when I explained what I needed the staff told me exactly which types of shoes to look at with no hesitation!!! They were very attentive and helpful throughout my time in the store. The shoes are pricey for you to just walk in and purchase a pair. For my issue, these shoes are awesome. I felt a huge difference just walking in the store, so much so that I wore them home!!! I get the support & comfort I need for my foot & the shoes are fairly stylish! Store was well stocked and very clean! I will be back when summer comes around, ora maybe sooner for winter boots!!!
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