Orlando, United States
1912 Lee Rd
N/A
+14072906003
Have donated multiple times. They have always been polite on the phone and pick up has always been as scheduled. Will continue to contribute to this worthy cause
like
Send out cards/mailers that they will be here a specified date - then you call and they now tell you 'the cards were a misprint". The mailer states clearly the date they will be here, just put items out marked for AMVETS and they will pick up. Now the person has to lug the items inside or discard. SHAMEFUL! Won't ever use them again - and veterans should complain loudly as they are the ones truly losing out. Shame on ORLANDO AMVETS
I WISH THEIR WAS A WAY TO NOT GIVE THIS PLACE A STAR! I WILL NEVER CALL THIS PLACE AGAIN! WHOEVER MARLIN IS, HE IS EXTREMELY RUDE! I START OFF BY MAKING A JOKE AND LAUGHING SAYING, "HELLO, I FINALLY GOT AMVETS, GOOGLE SENT ME TO ANOTHER PLACE AND I GAVE ALL THAT INFO FOR NOTHING, HAHAHA". SO THE GUY MARLIN SAYS, "WELL YOU GOT AMVETS NOW, WHAT'S YOUR ZIP CODE FOR THE PICK UP"? WHAT??? OK, NO SENSE OF HUMOR, THAT'S FINE. SO I PROCEED TO GIVE HIM THE INFO, THEN HE SAYS, "IF YOU CAN TAKE ME OFF OF SPEAKER PHONE BECAUSE YOU ARE ECHOING EVERYWHERE". I SAY, I DON'T HAVE YOU ON SPEAKER PHONE AND FOR YOU TO ASSUME THAT IS UNPROFESSIONAL" OR SOMETHING TO THAT EXTENT. HE THEN SAYS TO ME, SOMETHING SMART IN WHICH I CANNOT REMEMBER THE EXACT WORDS, BUT BASICALLY WELL SORRY IF YOU TOOK THAT PERSONAL, THEN I WAS LIKE, I DID NOT TAKE IT PERSONAL, THERE GOES ANOTHER ASSUMPTION, I JUST CORRECTED YOU. SO HE JUST KEPT GOING ON AND ON AND BEING VERY RUDE AND THE TONE OF HIS VOICE WAS INSANE, I WAS SHOCKED THAT THEY WOULD HAVE SOMEONE LIKE HIM WORKING AT A PLACE SUCH AS AMVETS. I HAVE DONATED TO THEM FOR YEARS. AND I HAVE A BEAUTIFUL SECTIONAL AND A IKEA KING SIZE BED, BUT THEY WON'T GET IT NOW. I WILL NEVER CALL THIS PLACE AGAIN, UNLESS I KNOW THIS GUY HAS BEEN FIRED. AND I KNOW THAT WON'T HAPPEN...SO BE IT.
I have been using AmVets for years and in multiple states that I've lived. Wonderful service to our veterans. They are always polite, punctional and grateful for my donations. It's really easy using the online schedule for pickups. Thank you AmVets!
worst place to work or shop this is un caledl for, i hate this place only because of how it makes me feel inside. try being mre Godly
Worst customer service from someone who said their name was Marlon! Will never call this place again. I don't think he gave me the correct name anyway. Very rude and nasty.
Wouldn't take my dryer or TVs in a large quantities.
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