Orlando, United States
2150 W Colonial Dr
N/A
+14077340900
Based on the price for the vehicle I was interested in and reviews for this location, I thought I had hit the jackpot. I test drove a vehicle and thought it was nice, but I had asked for certain mechanical issues to be fixed, DriveHub told me would take 3-4 days to fix. I told them I would come back in 7 days. It was all downhill from there — there was NO communication on their part. The day before I was supposed to pick it up, I sent an email to ask for an update and that if I didn’t hear back I would assume everything was good to go. Heard nothing back so I drove over an hour and a half to pick up the vehicle and THEN was told it’s STILL not ready and that they need “2 more days” I had to call multiple times to check the status — 9 days later and I still don’t have an update, I call again and they are “still working” on the issues and needed just “one more” day. These were minor issues like the check engine light being on and the radio not working. I would not have been so upset had I not signed all the paperwork, put a small down payment, took out a loan, put this vehicle on my insurance (the dealership knew I was doing all of this and still did not care about me as a customer). HUGE waste of time especially since I live nearly 2 hours from this place. Luckily I was able to back out of the loan with no penalty and get the vehicle off my insurance. They only refunded my down payment after I mentioned bringing a lawyer into it. Car was great minus those issues I asked to be fixed - however I will not be giving my money to such a shady and lousy company. I am convinced all these 4-5 star reviews were part of a discount negotiation worked out on behalf of Drive Hub.
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I had the best experience. This is our second vehicle from Drivehub!
This was my first time financing a car on my own and soon as I got there JP was so attentive to assist me with the car I wanted and was so helpful! He was so honest and caring. Gave me the best prices for my car and even showed me the car fax. I would DEFINITELY recommend them to anyone, especially if it’s your first time buying a car. They actually work with you! Thank you guys so much for my new car!
I financed my first vehicle through this dealership and every time I've called with a question or concern, I haven't been left discontented. Ask for JP, work with JP, call JP if you need something. Finding personable dealers who aren't just out for commission are hard to find. 8/10, would definitely recommend.
We went to Trucks N Toyz looking for an older model heavy duty pick up truck. Paul was attentive and straight forward. He even covered the cost of a squeak repair that we noted at the time of the sale. Tell your friends and family about the great deals on quality vehicles at Trucks N Toyz
JP is absolutely amazing. These guys are no BS and straightforward. Got myself a nice Chevy Cruze! Quick efficient and definitely would recommend to my friends!! Thank you so much!!!
Had a great experience. Love the place and JP made sure that the car I wanted was at a great price! Thank you so much I love my card
Great Experience at DriveHub. Very nice and professional got me and and out. Got a 2017 car no hassle or crazy fees got right to business and got a good price for a great car thanks to Jp and management for the help.
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