Orlando, United States
1000 N Mills Ave
N/A
Just called and the customer service is horrible. The guy wouldn't work with me at all. I told him I wanted to apply for the car online and then any other info. through phone. If I liked the deal I would go to the office and sign. He wanted me straight to the dealership and apply there. Nop \u200d️ you just lost a customer buddy.
like
Sean is a great guy and cares about you’re buying experience. He helped me with my purchase of a car, and even though I am young and have bad credit; he helped me through the financing process. If you need a new car, this is the place to do it!
I just bought a Honda Element here and, all though it has been just one day, I have found zero issues. Sean was a very helpful, patient, and cooperative salesman and honestly felt like I was a close family friend as he seems to care more about helping me than the actual sale of a car. I highly recommend visiting this place. In response to someone who gave this place one star, this is a very small and independent business so if you plan on visiting later in the day make sure to call ahead. They may close early on some days if they are not anticipating any visits.
Purchased a vehicle 1 month ago and had to replace the Rear main seal 2 days ago and now have to install a new transmission. 3500 in total cost. They pump these trucks full of stop-leak just to sell them and then don't care what happens after because of the "as is" sale. Buyer Beware!
Shaun was a great person to purchase a vehicle from. Was able to have a good conversation with him while doing paperwork. I highly recommend purchasing your next vehicle here.
Really good dealership. Sean is extremely unimposing and gives you your space to evaluate a car at your own speed and his prices are fair (the car I bought was at the very bottom of the Kelly Blue Book valuation and it was in good shape). Definitely recommend if you're in the area.
Very happy with my car purchase at Imperial! Sean was so helpful and reliable. If you are looking for a place that is accommodating and where they are honest and upfront, this is it!
I was there 2 months ago. Sean was great and the other salesman just as good. We got a good car at a good price. Very pleased.
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