Orlando, United States
5201 Raymond St
N/A
+1 4076465500
Online care
Toilets
Wheelchair-accessible toilet
Last time we visited they still had the strict covid-19 restrictions and lab work was completed outside in mobile units. Today it was a pleasure to walk inside the building with proper protocols and see the newly renovated facilities. Positive improvement and the lab section looks great. Wait time was minimal and things were pretty quiet in terms of patient traffic. A bit sad to find the store lacking merchandise but it's part of the pandemic aftershocks. Baldwin is doing good.
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I know the VA get a bad rep but I have had nothing but good experiences here at the VA at Lake Baldwin. I have gone for them for primary care, labs, pharmacy and for other services and the experience has been nothing but professional and worthwhile. Since I have been going here they have renovated much of the areas that I have been to and it really does make the clinic look modern and up to date.
I don’t know who the dude is that picks up the phone in mental health, but he needs to be fired. He’s completely unprofessional and rude as hell hanging up on me. I just wanted to speak with my provider; sending an email doesn’t warrant sighs and huffing cuz you have to do your job. Shame too - I need work and people like that are making more money than I am. Absolutely messed up
I am immensely disheartened by the social worker I spoke to in regards to my brother who is a patient. Carla Duryea played a victim (me) spoke on the phone with me for 27 minutes to get information out of me just to turn around the next business day and be very cold and rude when I wanted to clarify some things. I am very unsettled as I feel she used me against my brother. I feel that she did not have true intentions with me. I want wanted to be a social worker in high school to help kids so this hurts, Im assuming she wanted to help out Veteran's if she in this field but she’s not. Just uses you.
Fast and friendly service. Definitely one of the best VA Clinics!
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