Orlando, United States
3564 Avalon Park E Blvd Ste 1
N/A
+14074820662
Im not sure if its new management or maybe just new hires over the last few months, but this place is SO MUCH better now than the last several years. I walked in and was actually greeted, which NEVER happened before. When i saw a smile from multiple employees and even heard "Hi how can i help you?" I knew something had changed. The previous lady was unpleasant and had ZERO customer sevice skills whatsoever. I drove by headed to the post office because it was after hours and saw people inside so i figured id call to see if they would answer. Not only did they answer, they allowed me to drop off my package and accepted it with a smile.
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Great service and the owners are super helpful. Jennifer is a great problem solver and can help you with whatever services you need. I'd gladly pay a little more for services for the convenience of staying close to home and not waiting in line at the post office.
Jennifer at Soho Avalon Park has horrible customer service. This will be the last time i will ever use their service as she does not let anyone feel welcomed and made a comment that “they don’t make money out of UPS Drops off”. That’s not the way you talk in front of customers. Horrible customer service
Horrible service. The lady at the store told me they dont make money from ups drop-off once she found out that I asked her some questions about the dropoff. Why did she say like that in the way that kind of offend people? I felt terrible leaving that place. All i wanted was to ask a question because I didnt know anything. She made me so unwelcomed and unwanted. I wont come back again. You lost another customer for your stupid attitude! Good luck.
Jennifer, just do us all a favor and sell your business. You have the worst vibe and the nerve to tell a customer “I don’t make anything off the usps drop offs..” as you proceed to charge 2.40 for a 6x6x6 box that could be easily obtained from one of the bigger stores (Walmart, target) for MUCH cheaper. Seriously, go smoke a joint and find your center because you’re sinking that ship you call a business. Check out Doc MJ in Orlando! Medical marijuana will help you cope with your anger maybe not it it’s worh a try? Have a good day!
I have gone to the Soho office for 3 years now. I primarily use the Soho as a drop off location for my amazon packages (that are being returned), but I can say that I have always been treated kindly and with respect everytime I have entered the facility. Jennifer is super kind!
They changed hands now it's Avalon Mail Centre
So unfriendly & rude. Always. I would like to support a small business & have tried, but I just can’t. Not worth going there and disrupting them.
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