Orlando, United States
2507 1/2 E Colonial Dr
N/A
+14078946521
The folks at Southern Vacuum repair were very accommodating. I had to travel about 35 miles to reach their location to get my Electrolux fixed. After a completing a brief adjustment the owner said it was done. And the door on the vacuum bow works perfectly. When I need a new vacuum I will come back to them to purchase a new machine when needed since they were so honest and corrected my problem!
like
I can understand why after so many years in business this wonderful store is closed. I purchased a vacuum costing 500. from David the son in October of 2017..."best vacuum ever made" four year guarantee and three years of service. In November of 2017 when his Dad died he stopped selling this product.... worst vacuum ever made!!! I had cancer in 2018 and didn't know this until I called in January of 2018 (sick Oct. the date of service) too bad...so sad...no service...no guarantee... tough luck...and there is nothing you can do about it...we can't reach the mfg.and neither can you. I feel sorry for the Father who worked so hard for years to build a good, honest business to have his son destroy it .... November 2017 to the day the doors closed January 2019???
Friendly, knowledgeable staff that really know their stuff about vacuums. Brought in my vacuum for repair and they were able to diagnose it right away at no charge. A few small suggestions and I was on my way out the door with nothing charged. I also had a chance to speak with the owner of the location and he went out of his way to explain the differences between some of the technology built into vacuum cleaners and why you should go with an American company that stands behind their products, just like Southern Vacuum stands behind everything they sell. The owner said he has been there for 60 years and you really don't find honest, hardworking specialists like the folks at Southern. When it is time for me to retire my unit, I will be buy from Southern Vacuum.
Dropped off my Simplicity Synergy for service on a Tuesday. Was told would be 185 (including a new 4.00 bag) to fix/replace HEPA filter housing and to provide annual maintenance. Paid cash, left store. Was called on Thursday and told service was complete and vacuum was ready for pickup. Upon inspection of my vacuum noticed the HEPA filter housing was not seated properly and a gap was visible between the gasket and vacuum. Told they took the housing off a new vacuum and attempted to install on mine. Also noticed the new vacuum bag wasn't installed. #Fail. Left vacuum for correct part to be installed. Was told correct part had been ordered and should be in soon. Was called Saturday morning and was told vacuum was ready. Confirmed they were open until 4PM. Arrived at 3:45 and the business was already closed. Now I have to drive to the business a third time (1 hour round trip tolls) and hope they are open and that the correct parts have been installed.
At the time I bought my vacuum cleaner at this store the sales person was rude so that should have given me a hint....I was making the wrong move. If I don't have to return to this store I will not. Will find another place for supplies and repairs.
Had to take my old dyson in that someone gave me. It stopped suctioning. These people are friendly and super knowledgeable and pointed me in the right direction. They made my old vacuum like new. Ckeaned it all up and made it work again. I will definately go back there and buy my next vaccuum for sure.
This family has provided me with exceptional service, products and value for over 40 years in the same convenient location. They excel at customer service! I would recommend them without reservation!
Scott and David McIntire are very friendly and knowledgeable people about the vaccum business. They took the time to explain the reason why my vacuum cleaner wasn't working. I appreciate the fact that they're a small business that's still holding on, despite the down turn of the economy as it relates to small businesses. I certainly hope they'll stay in business for another 60 years, at least! :-)
Deli
The best companies in the category 'Deli'