Orlando, United States
7800 Narcoossee Rd
$$$
+1 4073741629
N/A
I rented a 5x8 trailer last minute along with a rental SUV to take my fiancée and newborn clear across the country after finding out last minute that our Motorhome wasn’t going to be ready. Finding solutions to get my family and our things back to Oregon from Florida, I stopped by this location and was greeted very respectively by sales associate Juan. Juan’s positive demeanor, natural conversation tone that kept me feeling calm and easy to talk to helped my transition into this move a little less stressful. I left the dealership feeling optimistic. I later that day found out my Motorhome was ready and could be driven, after paying my 500 for the trailer. I called back to this uhaul, explained my situation to Juan; he explained the circumstances to their on site manager, and they had no issues or quarrel with issuing me a refund. These are honest and hardworking guys at this store; they had other staff members there while I was returning my equipment and getting my refund that were generous and helped me feel confident about receiving my refund, without me asking. Highly recommend this store! It’s a huge location, very large inventory, right off the highway not far from the airport!
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Excellent and quick service! Leandro was very helpful and an enthusiastic employee!! Hard to find nowadays! Recommended!!
Most of the Uhaul places I've been to are really sketchy. This place was actually really nice. Kyle was helpful getting our truck and supplies on a last moment's notice. The only thing that would've been nice is better directions on where to drop off the keys. We wasted some time in the AM hours when the office was closed looking for the small slit in the door.
I want to thank Leo and Kelby for their EXCELLENT customer service. They both were very professional and helpful. Thank you U-Haul for making my move a smooth and stress free move. Keep up the great work.
Easy in and out for your RV propane fills and direct access right off the 528 East West Beachline.
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