Otley, United Kingdom
3/5 Kirkgate
N/A
+44 3457203040
Wheelchair-accessible entrance
Fantastic customer service. Julie helped me and didn’t let me leave until she had sorted out my technical issues with some statements I was having. If covid wasn’t a thing, I would have hugged her so tight. The branch was clean and the other teller was making sure customers had their masks on properly and was super sweet asking if anyone needed a hand with anything, to just ask. Five stars all round.
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Halifax bank like all bank's move's on with time's, however this is not always good for the public,for instance automated deposits and withdrawals,the ATM cannot read type written cheques,so you have to find a branch with tellers, good luck with one, withdrawals,if you want to withdraw more than2500. you will have to call your bank to arrange this, not always convient,as for deposit accounts or i.s.a ,the interest rates are pathetic, this is not a criticism of just the Halifax but of all bank's,as for the staff at the Halifax very friendly and helpful but that is not enough. We need the high street bank's STOP CLOSING THEM, listen to your customers, I'm sure I'm not on my own with my views, make yourself Heard complain to your bank.
Had a problem with my card being blocked The problem was dealt with very efficiently. Staff were very friendly and helpful. Thank you.
Can't pay cheques in at outside ATM. No counter staffed by humans. Inside ATMs can't read pre-printed cheques. Humans on duty advised me to go to another bank! I might just do that as it'll be a 15 mile round trip to find a Halifax branch with a counter just to pay in a cheque!!!! Arghhhh
Very friendly staff
Deli
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