Otopeni, Romania
Otopeni Airport, Strada Ferme "B"
N/A
+40 751117368
Wheelchair-accessible entrance
Friendly staff, good prices. The only bad thing was the car. A little bit old and poorly serviced. But considering the price, I had a good experience.
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To be absolutely avoided! They try to scam at each step! So they sold a baby chair with 5 euros/day while on their website it was 2 euros/day. I said ok, it is not worth to ruin my day. But the second day after getting the car, the car did not start. The battery was dead, even if I paid attention not to leave any lights on etc.I had to call several times to bring me another car. When they brought me the second car, the fuel was near to zero, because this is their policy. But I have already put fuel in the first car. I am trying to get my money back for 2 weeks. When I call they say that they already did the paiement which is just a scam, for 2 weeks they did not sent my money back. I have opened a complaint with my travel insurance. Hopefully they will have more luck to get my money back. Why it is so hard to be honest??
The experience in car rental was pretty good, a clean and practical car. The problem came when we finished the rent, despite paying the fee with everything covered and leaving a deposit of 74 euros, we are still waiting for the refund of that money. The rent was in February, and when October we still have no news. When contacting them all we receive is one answer a month and they don't solve anything for us. Very bad service after rent.
I rented a car with Magrenta after looking for a good rental company on Google maps. I ordered intermediate, but it was not available on the day of collection due to accident, so they gave me an economy replacement with discount :) I liked the car Dacia Logan, it was new and good. I also ordered car delivery to my hotel and it worked fine. In general the experience was very positive. After checkout on their office they brought us to the airport. When I returned the car they quickly checked it and there were no problems. I would recommend them for rentals.
Brand new car!!!!!! Alexandra gave me excellent service, she was very friendly and patient. She was dealing with very rude customers in front of me and she dealt with it very professionally .Everyone was very nice and accommodating. The shuttle and facility were very clean. And Alexandra at the desk was very nice a helpful. The car is a great value as well!
Quick pick up and drop off via their shuttle. We bought their extra insurance for peace of mind (2 week road trip), and it was still cheaper than renting from bigger brand names. Car was large and new (I chose that as an option however), clean, and we had a great trip! Thanks!
Normally I use rent cars for my trips in Romania . As of my 1st experience using magrenta cars, it was very good and collaborative also fast in check & delivery then get back the car. I propose to others
I highly recommend this car rental company. Professionalism at affordable prices. Never had an issue with the cars I rent from Magrenta, and I've been using their cars for years They are always on time, their cars are fairly new, very well maintained. The staff is friendly and prompt. They are flexible with short notice, always willing to find a solution. Thumbs up!
Deli
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