Ottawa, Canada
1730 St. Laurent Blvd #430
N/A
+1 6136551506
Toilets
Everyone there is so kind and welcoming. My first two visits felt like I was a regular there. They managed to accommodate me regardless of technical and time issues. They answered all my questions and made me feel like my hair concerns would be taken care of. Unfortunately the price is quite high and as a result I was not able to utilize the programs they offer (though they have several different payment options). If you have the extra funding I would highly recommend this specific location.
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Hair Club Montreal, is an amazing hair treatment place. I am a member there for almost 2 years now. I received great service and excellent behaviour. Every time I go, the team welcomes me with a big smile and that makes my day. Unfortunately, I had a very bitter experience last week on the phone with the manager Steven. He was extremely rude and impolite to me. While I was talking to him regarding my visits that are left and was asking few questions he spoke to me very rudely and hung up on me. I was very surprised and sad by his rude behaviour because I love going to Hair Club and the team is amazing. The previous manager Eric, is a fantastic, nice guy and was always very polite and helpful. But with this kind of behaviour from the recent manager Steven, I don't feel like going back anymore. Which is sad because I really like the hair specialists there and I really wish Eric comes back. I am extremely sad and disappointed after I spoke last week with Steven. But I must say, that the rest of the team is amazing and I am very happy with their service, it's too bad about their management, which is very rude to customers.
My little experience: I thought of making use of my lockdown time restoring my hair and set-up an online appointment in a day advance. My appointment was at 11AM, eagerly waiting to get someone to call me at the time, instead I received message saying that there was an another client to see if I could wait until 11:30AM, I did so... then was asked for some more time then I waited until 12:00 noon, still didn't hear anything. I had some other appointments to wait another an hour or more in limbo. If they can't even keep up with an appointment set-up in a day before, I wouldn't trust them with surgery so I decided to opt some other company who would respect their clients fulfill their commitments... Sorry.. Hair Club! bye.
Great staff, very friendly, completely confidential. No judgement what so ever, offer fantastic options for hair loss. And teach you tips on hair care.
Solid results after undergoing their therapy treatment. I would recommend for anyone who is starting hair loss. I can't comment on their other solutions as I have not experienced them, but the preventative certainly worked for me
I think hair club is doing there best and I am glad that they are around
It's an amazing establishment, with an amazing crew, and of course the therapy was outstanding with me. I started to see a noticeable difference in my "lightly haired" spots, and they were getting packed more and more with new hairs. They also offer haircuts for free(After becoming a client), and mostly whenever the clients wants it.
Wow, the other comments look so generic and fake it's not even funny. (yes companies pay for fake comments reviews). So honestly, did the treatment, half way through, i am seeing results, hair seems to be thickening, which is a nice feel, Staff is very friendly, BUT i always have to remind them or sending me the products when i'm running low, several times i was told i would get it, but never did, had to call. Overall, it's good, a bit pricey but it's all about what your priorities are i suppose. Would recommend starting this sooner rather than later as I did, hair doesn't even look like it's falling now , would've been different story had I waited a few years.
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