Ottawa, Canada
135 Rideau St
N/A
+1 6132417770
Toilets
Wheelchair-accessible toilet
Great service, very friendly and Covid-safe. One of our best spa experience.
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Christine is a godsend as a masseuse and your newest reflexologist ( from Brazil) is , without question, the best reflexology I have ever had at your location. It was clear she was trained in Asia. Amazing foot massage!
I agree that Christine is wonderful for a massage, hands down. The atmosphere is great (on the spa side. The hair side is too hectic) Don't book a pedicure or manicure just yet. The new girl needs to redo her training! This is painful
Bring a lunch! I recently visited Holtz Spa to use a gift certificate that was given to me after I had my fourth baby...a year and a half ago. Needless to say, I was due for a day away from the kids and really looking forward to several hours of pampering. If only I had known there would be no food (or water!) While I completely understand the need to follow Covid-10 safety protocols and realise that it has been a very difficult year for so many in the service industry, I feel pretty strongly that I should have been notified ahead of time that there would be no food provided - or even a time/place to eat. After all, this was a 500 day. When I brought the lack of lunch up with front desk staff I was told it was mentioned in my confirmation email, which it wasn't - I read it about 18 times, because I definitely *do* have mom brain! In fact, in the description of the \Spa Day\ on the Holtz website, it specifically mentions that a lunch will be served. Overall, this was a disappointing experience. Not only was I feeling pretty awful from not eating all day, but when I found out from staff (around 11am) that there would be no lunch, it was not much fun to know I'd be going 5 more hours before eating ( I was there from 9am until about 4pm). I did, however LOVE my facial esthetician, Tassia who was professional, friendly and meticulous. I also had an AMAZING hair cut from Evis at the salon next to the spa (Fiorella). As I haven't heard back from Holtz regarding in person and emailed feedback, I am posting here, in hopes that at the very least, anyone planning a day there will take the food/eating aspect into consideration, and please, Holtz, update your website!
Holtz Spa Ottawa...A Weekend in Ottawa,and a gift card introduced me to Holtz Spa! if your a guy who hasn't been to a spa, you will be treated like a King. An environment that is modern, comfortable and professional for all. This introduction has now turned into a full blown relationship! Ha. Check it out, it really is 5 Stars.
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