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Reliance Holmes Heating, Air Conditioning & Plumbing

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Ottawa, Canada

reliancehomecomfort.com
Furnace repair service· Air conditioning contractor· Air conditioning store· Air conditioning system supplier· Electrician· Furnace store· Plumber· Air conditioning repair service· Furnace parts supplier· Heating contractor· Heating equipment supplier· HVAC contractor

Reliance Holmes Heating, Air Conditioning & Plumbing Reviews | Rating 4.6 out of 5 stars (5 reviews)

Reliance Holmes Heating, Air Conditioning & Plumbing is located in Ottawa, Canada on 1050 Baxter Rd #5. Reliance Holmes Heating, Air Conditioning & Plumbing is rated 4.6 out of 5 in the category furnace repair service in Canada.

Address

1050 Baxter Rd #5

Phone

+1 6132368449

Accessibility

Wheelchair-accessible entrance

Open hours

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Jack Saint-Fort

Reliance Holmes came to my for heating and cooling. The technician was very friendly also professional. He explained everything about systems to me and what I should be looking to replace in the future. He also gave me good advice on what I should be looking for in the future, if I want to replace any of the systems.

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Carol O'Neil

We were very impressed with the service provided by Reliance Holmes Heating. Shortly after notifying them about requiring service we were contacted by a technician. Mohamed was professional and friendly and respected our concerns about having in home service during Covid. He graciously double masked when asked. He socially distanced appropriately. He quickly completed our repair. Mohamed is an excellent representative for Reliance Holmes Heating and should be considered a valuable employee.

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Francine

Great service experience from Chris - technician. He identified the issue and made the fix promptly. Explained to us what it was and also took the time for questions on current set up with our Infinity console. Chris was very patient and courteous - set a great example as the perfect customer care representative for his company and service team.

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Robbie Makhoul

I am currently having the worse experience with this company! Reliance installed a new gas hot water tank for me about 3 years ago, this thing is garbage. Anytime we use too much of the hot water at once, the hot water tank stops working! I haved to go down unplug the unit, and plug it back in for it to reset and start working normal again. I had already called reliance about this and the technician is clueless as to what is happening with the tank, that is how I came to solution to unplug and plug back in to get it working again. Now the water tank is leaking, the water is coming from the pressure relief valve which they sent a technician to replace. Not only did the technician replace this valve, he raised the hot water temperature to the max! We run a daycare at home, if any of the kids was to go to the bathroom and accidentally use the hot water they would have burnt themselves! On top of all this, the water tank is still leaking from the pressure relief valve! Every time I go in furnace room there is a huge puddle of water. Called reliance again, the technician wants nothing to do with fixing this again, he wants me to go through reliance for a plumber, well reliance wont provide me a plumber because it is not part of my contract with them, they want me to supply and pay a plumber to fix a hot water tank which I am RENTING FROM THEM!!!! How does this make any sense? The customer service is horrible, the people over the phone are no help, and they cant seem to fix this issue! I am more then furious with this unorganized company.

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Tammie Turner

Derek and Costa were an amazing team! Their performance was skilled and impressive. They worked so well together - I felt completely at ease and was confident that they would install my new hot water tank and furnace perfectly! They walked me through all the changes clearly and thoroughly. I would highly recommend them, and Reliance. Thank you both for caring and taking such good care of my house. Well done guys!

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