Delmar, United States
10257 Francis St
N/A
+1 3028462273
This was a rare find. From the initial conversation with the owner we felt comfortable. It is a clean, lovely home & business. The staff was helpful, caring & kind understanding how hard it is to leave a beloved family dog for 8 days. All went well for him & for us. Highly recommend Otter Tail & calling ahead to talk & understand their careful care & requirements prior to coming in. Will use them again without hesitation for our Labrador.
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I recently adopted a furry friend from the Humane Society during the COVID lock down working from home. In anticipation of having to go back in to the office in the coming weeks, I was searching for a doggy day/care facility to break up the week and give my new boy some exercise and stimulation. I scheduled a tour, and the facility is very clean, spacious and they seemed to really care about their "guests." I spoke with Karen the owner who was very thorough in answering all of my questions and understanding of my nervousness since I did not want my dog to panic or think he was back at the shelter. Karen wasn't there when I picked up my pooch, but she was so thorough and gave me a call later to go over how he did throughout the day and most importantly let me know he is welcome back! I've made my reservation for his next stay. I was very pleased with the care, staff and the facility. Highly recommend!
Karen and staff took great care of our babies while we were gone. We were quite nervous with leaving them for days. So we decided to do a ‘trial daycare’. That was a great idea. We were still around if needed and picked them up that evening. It worked out great! Highly recommend. ️
Great experience. They called my vet to make sure my cat had the appropriate vaccinations. Easy check in procedure, they email the paperwork making it more efficient. My cat does not like to be held or carried especially by strangers but they did a great job handling him and he was smoothly put in and out of his carrier when I dropped him off and picked him up. They ask about feeding patterns and even give back the unused food if you bring in your own. Thank you for the piece of mind!
Best kennel I have ever used. The owner is a dog lover and you can tell that the animal's welfare is the priority. You won't find a better facility or a staff that enjoys what they do.
We had our two dogs Arya and Grayson taken care of very well. They came back to us smelling good and very happy. I would recommend OtterTail to everyone! Staff and owner very pleasant to speak to.
A beautiful clean kennel. Karen, the owner is wonderful, your pet will be well cared for.
Great people that took great care of my dog. Highly recommended.
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