Cuyahoga Falls, United States
1750 Newberry St
N/A
+1 3309696697
Great Customer Support. The wires on my keyless entry pad broke when I was installing a new battery. I was leaving for Florida the next day. I called them and they said they would look at it right now if I could bring it in. I did. They fixed it for me with a new part as I waited. They would not accept any payment, just asked that I write a good review if I was satisfied. I am very satisfied.
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Called for emergency service . Got a call back that it was going to be 500 for service not including parts. Went somewhere else for 100. Don’t waste your time with this company . There is Precision Door that is much better and quicker in response .
they sent a commercial serviceman to my home. he admitted he is subbing for the residential serviceman. he would not listen to my complaint about the heavy weight of the garage door. i asked him several times to check the torsional springs but he refused and provided several nonsense excuses. i was not happy with the quality of the service and the obvious lack of knowledge of the serviceman. he was more interested in selling me a new unit as he kept talking about sending a salesman to provide me with options to buy a new garage door opener. my advice, never ask for services from a company that sells the product. they are not interested in fixing your problem, they are primarily interested in selling you their products.
I was able to get same day service and the guys were courteous and respectful. Now my door runs great and is quiet. Thank you!
The Estimate was accurate. Job was done quick.
Deli
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