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Leon's Furniture

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Owen Sound, Canada

macdonaldfamilyleons.ca
Furniture store· Appliance store· Mattress store

Leon's Furniture Reviews | Rating 4 out of 5 stars (5 reviews)

Leon's Furniture is located in Owen Sound, Canada on 1350 16th St E. Leon's Furniture is rated 4 out of 5 in the category furniture store in Canada.

Address

1350 16th St E

Phone

+1 5193768394

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly service

Open hours

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Seth Goldstein

Can't say enough great things about working with Salesperson Scott McGregor from the Leon's Furniture store in Owen Sound, ON. My wife and I bought and changed many things over the last two months and Scott helped us every time. He was always quick to respond to a question (even by email after hours) and made the process very easy. We found some great furniture there for a good price and were able to make decisions without any high pressure sales. We definitely give Scott and Leon's Furniture our highest recommendation and will absolutely be shopping with them again as the need arises.

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Christine Letendre

I went in lost and needed weights when I left. The people are wonderful and went out of there way for me. I could not be happier. Wait Fri I will be. Lol

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Janis Duench

Whitney in Customer Service was just wonderful to work with. She navigated me through getting my 2 year old mattress accessed and credited back and the purchase of my new mattress set. All the while she took control, was very professional and patient. She is a gem!

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dave beaton

Last week I was informed by a competitor of Leon’s Owen Sound that the product I purchased at the beginning of August would not be in till end of Sept or Oct. We just moved here Mon Aug 31. We had no appliances at all and no beds. We were given excuse after excuse why things were the way they were but at no time was there an alternative offered or suggested. We slept in a local Motel till mattresses showed Wed. Only 1 bed frame for two new beds? We were told we didn’t order two. When I was told of the ongoing delay I went to the Leon’s in Owen Sound. What a nice surprise when I was asked by “Julie” if there was anything she could help me with. I explained our situation that we were in . Julie stayed I will get you everything you need today ! Wow wow wow! What an excellent finish of my day. She communicated extremely well on types of products she could get us and worked tirelessly on the computer and checking floor models etc . We could not get the brand we wanted but at this point I was happy to be able to tell my family that we were going to have appliances. I was so happy at the end of the time that Julie spent with me sorting out washer dryer stove fridge and microwave and bed frame. We ended up picking the appliances up with our trailer the next day. We spent more money on a few items while finishing payment process! What a great customer experience we had and will only shop at Leon’s Owen Sound going forward! Thank you Julie for your great service , your understanding, your focus , and attention given!! Well done!

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Paula Oaks

We have had a horrible experience with this store and their customer service. We ordered a 7,000 bedroom set and it was put together wrong the first time. When they came back to put it together properly weeks later they broke it. Now we're sitting two and a half months later unable to sleep on our bed because it is still broken. They have no idea when the replacement parts are going to arrive and each time we've been told they were going to call us back, like today, they have not! I am sick and tired of sleeping on a mattress in my living room when I just spent 7,000 on this piece of garbage! I want this bed gone and I want my money back! Edit: They wouldn't take the set back, insisted they would fix it. The fix looks awful and when I stated this I was offered 100 in store credit... I refused. I was then given only 300 off the set. I could have walked into the discount section and got something damaged for cheaper AND looked better than what we were left with.

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