Oxford, United Kingdom
43 Botley Rd
N/A
+44 1865790400
Delivery
We contacted Courtney Pianos for advice on our daughter's baby grand piano that had been damaged by water. We thought that it would not be worth restoring. How wrong we were. David and his team inspect the piano, collected it and started work. We now have a beautifully restored piano that plays perfectly. How lucky there are craftspeople who truly know their craft and protect our heritage. I recommend Courtney Pianos without hesitation.
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Thank you to David and all the team for the brilliant restoration of our Welmar piano. On return of the instrument we thought they had delivered a new piano, the work done by the team is so incredible we thought it was brand new and it sounds absolutely wonderful. We could not be more pleased with the workmanship and attention to detail of the complete restoration. Once again many thanks to all the people involved.
At first contact this company and the owner/manager appeared to be pleasant and professional. He gave us the big sell on their services and abilities and directed us to his website for restoration details of our grand piano. That was where the honest communication and professionalism ended in our experience. For any future customers I STRONGLY advise you to get everything in writing from the outset, make sure you familiarise yourself with consumer law and contracts under 2013 regs. Ensure you jump straight on them if they do not do as they claim on their own website. And If you can’t do that... stay well away until you have and can. Look for their complaints policy... it doesn’t exist! Customer service is ok as long as you never disagree with the man running this business And you know as much as they do about pianos. If not, practice caution.
Courtney Pianos have been most helpful both in the careful restoration of a Lenz-Neumann grand piano and also the selection and supply of a Pleyel piano, which had to be delivered and set up in a Cornwall property. Courtney Pianos is a long established firm and I benefitted from their experience, consideration and reliability. MJA
Thank you for the wonderful work you have done on the 1892 Bechstein Grand V piano. I very much enjoyed every step of the journey from buying an upright Welmar from Courtney Pianos in the early nineties to taking delivery of this super instrument with its great potential on our 35th wedding anniversary early October 2020, nearly thirty years later. You have all been most helpful, from the pre-purchase stage - when you took full notice of my requirements - to choosing and restoring the grand piano. The whole process has been a joy with an excellent personal service and attention to the finest detail until the very last moment of both the delivery and the after-care. I cannot thank you enough for the happiness and reassurances the journey has given me to keep developing my interest in playing the piano. I would like to thank everyone who has made a contribution to the most worthwhile restoration process. Bob Castelijn
A really well established and well known business. Very helpful knowledgeable and friendly, and happy for you to pop in with any questions. Restored a family piano beautifully and handled it carefully from door to door.
the work done on our family piano was absolutely first class - it was very lovingly restored and Courtney Pianos were professional and great at keeping us in the loop with what they were doing. Service that went above and beyond.
Charming and friendly staff with a good selection of upright pianos and the option to rent.
Deli
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