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Department of Home Affairs Office - Paarl

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Paarl, South Africa

dha.gov.za
Government office

Department of Home Affairs Office - Paarl Reviews | Rating 2.4 out of 5 stars (8 reviews)

Department of Home Affairs Office - Paarl is located in Paarl, South Africa on 39 Castle, Lemoenkloof,. Department of Home Affairs Office - Paarl is rated 2.4 out of 5 in the category government office in South Africa.

Address

39 Castle, Lemoenkloof,

Phone

+27218704400

Open hours

...
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H

Helmut Thomass

I went today to HA Paarl to renew my passport, the service was professional and very fast. This branch is really recommendable !!! Unfortunately I had to stand nearly 5 hours in the queue. Next time would come certainly in the afternoon when the rush is over. But why there is no possibility to make an online appointment similar like VFS it does. Easy to set up and very relaxed for all. Thank you.

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Jess Green

The situation for applying and collecting documentation and passports/IDs has worsened, with a full day needed to apply and then also to collect. Some photos of the location are old and there are not even signs for which of the very lengthy queues to join. One's only hope is to arrive at 06:00 and bring a chair and sunscreen. Ironically, the board of "Our Star Employees" is empty, but in reality the staff are not bad people, they are just struggling with horrific systems put in place nationally. Make sure you get there VERY early and you should be fine. Bring everything you may need, water, cash (!), even toilet paper...

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Nicole Sochen

Neither myself nor my friend received an sms... I took a chance and drove out there from CT after 4 weeks - passport was there! Some advice: For collections go from noon. Take a hat/ umbrella as you're standing outside. Check that your details, eg. telephone number, is taken down correctly by the clerk. Make sure you ask for the document you want, eg. maxi passport (they no longer have application forms and do it all verbally) They take photos there so make sure you're happy with your hair :)

T

theSaint 1964

Most impressed with the friendliness and efficiency of the staff..well worth the drive out there from Hout Bay.. I received my passport ( previous passport was lost ) in 5 days !

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Angela G. Horn

Applied for passport and smart ID on 16 July. Received a message one week later saying I could collect. From beginning to end, the process was an absolute pleasure. No paperwork, no old school photos and super friendly and efficient staff. What amazing service. Thank you! :)

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Belinda Fritz

My 82 year old mom and I went there today. It was such a pleasant experience. Efficient and very well run. Staff so friendly and helpful. Only downside were the toilets. Not clean at all.

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Cornell Charles

Took me 20 min to apply for a passport. Professional service. Entered office at 15h00 and exit at 15h20.Opposite of what l expected. Thumbs up to the staff.

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Pieter Terblanche

U need a day just to apply for anything, the staff can only concentrate on one thing at a time. All got that slow-strike attitude. Best is to take something to drink and eat with you. A fold up chair and umbrella is great things to take with. U stand outside the building for 3-4 hours and then u play musical chairs inside. For collection its a little bit faster if they can find ur item some where in the alphabet.

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