Pace, United States
5755 Quintette Rd
N/A
+1 8509958087
Toilets
Wheelchair-accessible toilet
All six of my children have been seen by Doctor Hensley. I think we started seeing him in 2007. Hes a wonderful doctor and all the ladies working there are also wonderful. I want to put heather out there she's AWESOME LOVE HER! Doctor Hensley has always went above and beyond. His office has always made us feel welcome and comfortable very clean. I have never had a problem getting a fast appointment or them calling me back. He has been good to my children and cares about every one of them he takes his time to always listen. DR. Laura Rae and Susan Webb are also wonderful doctors along side him. I thank them so much for taking care of my children and they still do!
like
You wait forever on the phone and in the waiting rooms and the nurses are extremely rude. I didn't mind when I first started going because Dr. H was such a good Dr. But the last few years he's became like most other drs. Rushing you in and out doesn't listen to anything your saying.
I have three kids that see Dr. Hensley. He is professional, kind and always takes the time to listen to all concerns. Nursing staff is top notch and his Nurse Practitioner, Laura Ray is phenomenal. I’ve never been turned down for a same day sick appointment when we’ve needed to get the kids in right away.
Dr. Hensley is a great doctor. Very knowledgeable and great with my kids. However, I gave the review 2 stars because of the horrible communication with the office. On several occasions I have called into the nurses line after a recent visit and every time nobody answered and I have to leave a message. It normally takes them 4-5 hours to return your call. I just don’t understand how difficult it is to return a phone call within a timely manner when you’re dealing with children and medical questions. It is much faster to get a response from them if you call and make a same day sick appointment and bring your child in, but that’s probably only because they get paid to do that.
I consistently wait over 25 mins after scheduled appointment time
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