Pace, United States
4960 US-90
N/A
+1 8509950666
No delivery
Wheelchair-accessible entrance
I have been using the services of UPS store 4078 in Pace, FL on Highway 90 for years and the staff are TOP NOTCH! In particular, the Manager named Kim Brown. Kim goes above and beyond to assist customers. Also, the owner is also amazing! I highly recommend their services.
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New phone recording system makes you navigate through menus before you can talk to someone. Had to sit through address, and standard hours before I could select someone to talk with for holiday hours. The option to speak with someone should be on \0\, which is normally the operator but this system starts the general recording all over again. The owner/manager obviously know about this. It's just poor customers service to make local residents like myself navigate through this menu when we know we'll have to speak with someone.
Great staff! Always interested in going out of their way to help you with fast and friendly service, been a box holder here for 4 years and never had any problems, thanks guys
I drive past my closet UPS store just so I can come to this particular store. The owner is pretty much always there and the service is unmatched. One time they spent an hour calling customer service and with even other places trying to figure out an International shipping for me. They bend over backwards to get things done. I highly recommend them.
Is it possible to love an UPS store? Yes! The owner and staff are always so helpful and friendly. I frequently need extra assistance, never prepared (one of those customers) and they don’t blink an eye and always go the extra mile. Best service - hands down!
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