Paducah, United States
534 N 7th St
N/A
+12704431765
1) I called on Thursday about getting a quote to replace my HVAC system. The person that answered the phone said that she would forward my information and that I would most likely hear back on Monday (4 days later). 2) Friday, I had phone call to set up the meeting. 3) Monday I had a quote. 4) Tuesday they started the install. 5) Wednesday I had heat/air. 6) Thursday they wrapped it all up and left. 7) Friday the office called and I paid the bill. One week, good service, great product. No complaints or issues with any aspect of their service. I would use them again tomorrow if I needed the work done.
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This business is very poor in customer service. We needed a brand new geothermal unit in our existing home and was ready to purchase. Couldn’t even get a call back after several times calling over a 2 week time frame as ours went out end of May. Receptionist said many times they will call you back she has talked with Tony. Still no call from anyone. We gave up and looked for someone else. If their work is anything like their customer service I’d run!!! I know they are busy but no call back in 2 weeks with several calls. This is no way to run a business. I’d look for a company who values customers as we were prepared to wait as we know their busy. Look for a company who values your business!
Didn't have any work done but they were very nice on the phone an help get in contact with the people to fix my cooling needs
They wnt above and beyond the necessary work to fill my ac needs.
I highly recommend this company for anyone that has heating or air conditioning needs. I recently used them and was very pleased. They were dependable, friendly and trustworthy. I can’t say enough good about this company. If you use this company I know you won’t be disappointed.
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