Paducah, United States
4749 Benton Rd
N/A
+1 2703667085
Mr. Cook is does a great job. He helped get my network working correctly. He has good prices. I like the personal service he gives. Please give him a go for any problems. Thanks, Jerry
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Good job great prices very committed
I strongly disagree with any negative comments about Cook’s Computer Solutions. I first used their services three years ago when my computer was not working. They fixed the problems for much less than other places. They are very polite and courteous. Since then, they worked on my daughter’s computer and done another wonderful job. Anytime I have a question I just pick up the phone and call. Dan or another tech will get back to me quickly. I would recommend them over any computer place in Paducah. Jon
***BEWARE***Extremely disappointed in this service. My work computer was tied up for over a week. (Work order was made on Thursday, but told not to bring it in until Monday. They were closed on Monday. Took it to them on Tuesday. It was eady\ on the next Monday.) The virus issues were supposedly removed, but they offered to wipe my computer if it still didn't work. I requested virus reliable virus protection for three systems. When it was returned, the registry dated the viruses from when it was in the care of Cook's Computer Solutions. There was no information concerning an reliable virus protection. It was returned and I was advised to reload the original virus protection. Cost was 100. When I called again, they offered to wipe it again. Afterwards I took it to someone who could be trusted and it was repaired and back in my possession within 24 hours. Amazing that it didn't take them a 1 1/2 week to run my credit card. There was no offer to refund my money. I was charged 100, down from work for nearly 2 weeks with loss of income, and computer came back worse than it went in. ***BEWARE***
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